Director, Vendor Management and Participant Direction (ABHNJ)

Remote Full-time
At Aetna, we believe in providing quality healthcare solutions to individuals and families across the country. As the Director of Vendor Management and Participant Direction for our Aetna Better Health of New Jersey (ABHNJ) division, you will play a crucial role in ensuring that our members receive the best possible care through our vendor partnerships and participant-directed services. We are looking for a dynamic and experienced leader who is passionate about driving innovation and optimizing vendor relationships to join our team. If you have a strong background in vendor management and a commitment to promoting participant-directed care, we want to hear from you. Join us in our mission to make a positive impact on the lives of our members and their communities.

Develop and implement vendor management strategies to ensure high-quality and cost-effective healthcare solutions for members of Aetna Better Health of New Jersey.

Establish and maintain relationships with key vendors, negotiating contracts and managing vendor performance to ensure compliance with agreed-upon standards and metrics.

Oversee the selection and onboarding process for new vendors, conducting thorough evaluations and due diligence to ensure they meet Aetna’s standards for quality and cost-effectiveness.

Collaborate with cross-functional teams to identify areas for improvement and innovation in vendor management and participant-directed care, and develop and implement strategies to address them.

Monitor and analyze vendor performance data, identifying trends and areas for improvement, and implementing corrective action plans as needed.

Ensure that vendors are compliant with all applicable laws, regulations, and internal policies, and take appropriate action to address any non-compliance issues.

Develop and maintain strong relationships with internal stakeholders, communicating vendor management strategies and outcomes to ensure alignment with overall business objectives.

Lead and mentor a team of vendor management professionals, providing guidance, support, and development opportunities to help them achieve their full potential.

Stay abreast of industry trends and best practices in vendor management and participant-directed care, and proactively identify opportunities to apply them to Aetna’s operations.

Collaborate with other departments, such as finance and legal, to ensure that all vendor relationships are financially sound and legally compliant.

Represent Aetna in vendor-related meetings and negotiations, advocating for the best interests of the company and its members.

Aetna is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

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