Director, SAP AppHaus & Human-Centered Innovation

As the Director of SAP AppHaus & Human-Centered Innovation at Mindset, you will lead our design thinking practice, innovation pipeline, and AppHaus-led engagement model. You will oversee the full lifecycle of user-centered innovation—from insight gathering and experience strategy to rapid prototyping and transition to BTP Build, AI, and engineering delivery teams. This role is ideal for a design-driven leader who thrives at the intersection of creativity, technology, and enterprise transformation. You will shape Mindset’s innovation offerings, grow our AppHaus brand presence, lead immersive workshops, and guide clients through human-centered problem solving that inspires modern SAP experiences and scalable BTP-based solutions. Key Responsibilities • AppHaus Leadership: Own the strategy, pipeline, and portfolio of Mindset AppHaus engagements, ensuring world-class experiences aligned to SAP’s AppHaus Network standards. • Human-Centered Innovation: Lead design thinking engagements, discovery sessions, problem-framing workshops, and user research activities to uncover meaningful insights and opportunities. • Experience Strategy: Drive concept-to-prototype journeys, producing experience blueprints, journey maps, wireframes, and experience roadmaps that connect directly into BTP Build, CAP, and AI delivery. • Client Advisory: Serve as a trusted advisor to business and IT executives on UX strategy, innovation, transformation, and user-centered approaches across SAP landscapes. • Practice Growth: Build and refine Mindset’s design-led innovation offerings, methodologies, accelerators, playbooks, and reusable artifacts. • Collaboration with Delivery: Act as the bridge between design and engineering, ensuring smooth handoff and alignment into BTP Build, Fiori/UI5, CAP, and AI-based application development. • Pre-Sales & GTM: Partner with Sales to shape opportunities, deliver workshops, scope engagements, and create compelling narratives tied to business value. • Thought Leadership: Represent Mindset at SAP events, AppHaus community gatherings, conferences, and client innovation forums through talks, blogs, and showcases. • Mentorship: Grow and develop a cross-functional team of designers, facilitators, researchers, and innovation consultants. • Travel: Ability to travel as needed up to 25%. Required Qualifications • Experience: 10+ years in UX, design thinking, product innovation, or human-centered design, with significant experience in SAP or enterprise transformation contexts. • Design Expertise: • Strong background in design thinking facilitation, user research, prototyping, and experience strategy • Proven ability to lead workshops for executives, business users, and technical teams • SAP & BTP Understanding: • Familiarity with SAP BTP, SAP Build, Fiori/UI5, CAP, and experience-led transformation • Experience connecting design outcomes into modern SAP extension architectures • Consulting Competencies: Exceptional executive presence, storytelling, and the ability to translate human-centered insights into actionable business and technology strategies. • Leadership: Track record of leading multidisciplinary teams, nurturing creative culture, and managing client engagements end-to-end. • Portfolio: Demonstrated examples of design-led innovation work, workshop facilitation, and product/experience concepts. Nice to Have Qualifications • Experience working within an SAP AppHaus or similar innovation studio. • Exposure to generative AI experiences, intelligent UX patterns, or AI-enhanced design toolchains. • Experience with SAP’s Human-Centered Approach to Innovation (HCAI). • SAP BTP certifications or hands-on familiarity with Build, UI5, or low-code development. About Mindset Mindset Consulting merges SAP expertise with human-centered design to help enterprises create software that their employees love to use. Based in Minneapolis, we build intelligent solutions powered by SAP BTP, BDC, and AI — making systems not just powerful, but intuitive, human-centered, and future-ready. Perks of Working at Mindset • $180-230K base salary + bonus • Attend and participate in leading SAP events and conferences • Ability to work remotely as needed • Part of a hard-working, fun, motivated team • Opportunity to significantly contribute to the ongoing growth of a game-changing company in the ERP space Mindset’s Diversity and Inclusion Commitment At Mindset, we are committed to diversity and inclusion not simply as a declaration of intent, but as part of our journey of constant improvement. Mindset’s mission is to provide an inclusive environment where every individual can reach their full potential and make an impact. Our goal is simple, to make everyone feel welcomed and valued. We believe that diversity of background, thought, experience, and perspective is essential to our top-tier workplace environment and makes us a powerful team that can deliver the highest value to the clients we serve. Mindset does not discriminate against any employee or applicant for employment on the basis of race, religion, color, creed, national origin, citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, disability, or status as a covered veteran. Mindset provides our employees with the resources they need to succeed. We recruit, hire, promote, transfer and provide advancement opportunities on the basis of individual qualifications and job performance, and contributions to the performance of the team and company. Our employment practices are consistent with the requirements of all applicable state and federal laws as we strive to build a diverse and inclusive team. Welcome to Mindset. Apply tot his job Apply tot his job