Director, Sales Operations & Analytics

Integration meets Innovation At Celigo, we believe integration should empower — not exhaust — innovation. As a modern Integration and Automation Platform (iPaaS), we’re on a mission to simplify how companies integrate, automate, and optimize processes. Powered by game-changing technology like runtime AI and prebuilt, mission-critical integrations, Celigo is redefining how businesses connect their world. Celigo is looking to hire a Director, Sales Operations & Analytics who will be responsible for driving the operational efficiency, data rigor, and AI-enabled insights that propel the sales organization toward achieving its targets.In this pivotal role, the director partners closely with sales leadership to optimize processes, operationalize analytics, and refine sales performance metrics—while leading the adoption of automation and AI to scale revenue impact. The objective is to elevate sales productivity, improve seller effectiveness, and enable data-driven, technology-powered decision-making across Celigo’s global sales organization. What would you do if hired? • Lead the sales performance measurement process, ensuring KPIs align with business goals and accurately reflect sales effectiveness, efficiency, and GTM productivity • Architect the data frameworks and analytical models that quantify performance and establish a predictable, metrics-driven business across acquisition, engagement, pipeline conversion, and retention.• Use predictive analytics and AI techniques to inform sales strategy, territory design, forecasting accuracy, and seller execution • Drive AI-led initiatives—including scoring models, next-best-action recommendations, automated research, and seller copilots—to increase sales velocity and win rates • Integrate generative AI, machine learning, and automation into daily seller workflows to reduce manual effort and improve productivity • Leverage Celigo’s integrator.io to automate data flows, orchestrate GTM processes, and deploy workflow automations that remove friction for sellers • Streamline and continuously optimize the end-to-end sales process, defining and enabling workflows that increase seller efficiency and reduce administrative burden • Partner with Marketing, Finance, Customer Success, and Product to ensure a cohesive, data-driven approach across the customer lifecycle • Maintain CRM data quality through regular audits and system reviews, while improving Salesforce UI/UX to increase adoption and data accuracy • Own sales forecasting tools, processes, and cadences to ensure predictability and accountability across the sales organization • Lead, coach, and develop a high-performing Sales Operations team, driving clarity, operational rigor, and a culture of experimentation and continuous improvement Who are we looking for?Skills & Abilities • Proven leadership skills with experience managing cross-functional teams and projects. • Ability to lead strategic planning, resource allocation, and project execution to achieve business goals • Deep analytical capability with expertise in translating insights into actionable change • Comfort operating in a fast-paced, high-growth environment—balancing strategic thinking with executional rigor • Excellent communication and interpersonal skills, capable of working effectively with diverse stakeholders • Strategic thinking with an execution-focused approach and strong problem-solving skills Education & Experience • 7+ years of relevant progressive experience in Sales Operations or RevOps • Proven track record using data and automation to drive operational and commercial outcomes • Experience with Salesforce CRM, sales automation tools, and data analytics platforms (administrator-level knowledge a plus) • Familiarity with sales analytics, BI, and AI platforms such as ThoughtSpot, Gong, or AI assistants • Expertise in sales operations, sales strategy, and process optimization in a SaaS or similar technology-driven environment Celigo reasonably expects to pay a base salary between $185,000 and $210,000 per year for this position.Actual starting base pay will be determined by skills, experience, geographic location, and other non-discriminatory factors permitted by law. Total compensation may also include variable incentives, benefits, or other perks as outlined in any formal employment offer made. Celigo is proud to be • A 2025 Gartner Customers’ Choice for iPaaS. The only vendor to receive this award. • Celigo is a Visionary in the Gartner Magic Quadrant for iPaaS for the second consecutive year • Celigo is ranked #1 iPaaS on G2 for multiple quarters and named a Leader in both B2B/EDI and API Management.• Celigo is a leading intelligent automation platform that puts the power of automation in the hands of every team, unifying workflows from the predictable to the fully agentic in a single platform. Here you'll experience • Remote-first culture, built on trust, collaboration, and transparency • A high-growth, inclusive work environment where innovation thrives and ideas are implemented • Lightspeed learning opportunities to keep you at the leading edge of your field • Exceptional coworkers who challenge and inspire you daily • Competitive compensation and benefits, including: • Unlimited PTO • Parental leave and a generous benefits package • Monthly tech stipend • Recognition and career development opportunities Diversity, Equity, Inclusion, and Accessibility As a company, one of the values we hold most dear is fostering a safe, collaborative environment to bring out the best in us, so we created our Taking a Stand Initiative.Our TAS initiative is a volunteer committee open to all Celigans, with representation from underrepresented voices within our company. We believe, unequivocally, that everyone deserves to be in a place where they feel welcome as they are. Learn more about Taking a Stand. Celigo is proud to be an equal-opportunity workplace. We are committed to equal employment opportunities regardless of race, color, ancestry, national origin, religion, creed, age, disability, sex, gender, sexual orientation, gender identity, gender expression, medical condition, genetic information, marital status, military and veteran status, or any other characteristic protected by applicable law.We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. #LI-AL1 Apply tot his job