Director of Strategic Sales- REMOTE

Job Type: Full TimeHours: Days After hours as neededSalary: $136,000-$190,000 K Yearly DOE CAN + Commissions and bonusesAbout AnswerNetAnswerNet is the brand name for the AnswerNet family of companies, including AnswerNet, Inc., New AnswerNet Inc., Cerida Investment Corp., TPV.com, and Ansercomm, to name a few. Together with our affiliates, AnswerNet operates more than 20 contact centers within the continental United States and Canada. We provide a vast range of services to optimize telephone answering services, appointment setting and confirmation, customer support, third-party verification, sales, lead qualification, market research, and a host of other contact management solutions. In all, AnswerNet has more than 10,000 satisfied clients, and we process over 125 million interactions per year.Summary of Position:The Director of Strategic Sales is a senior leader responsible for driving growth in complex, high-value revenue segments across multiple verticals. This role provides hands-on leadership to a team of seasoned sales executives, ensures forecast accuracy, develops vertical-specific strategies, and collaborates cross-functionally to convert large opportunities into long-term partnerships.Responsibilities:Leadership & Strategy• Lead and mentor a team of Strategic Sales Executives across multiple verticals• Translate division goals into actionable sales plans with clear targets and timelines• Champion a performance culture through coaching, structured accountability, and pipeline discipline• Oversee recruitment, coaching, and development of the Strategic Sales team to maintain high standards and succession readinessRevenue & Pipeline Ownership• Own the delivery of monthly revenue and pipeline growth targets for Strategic Sales• Maintain high forecasting accuracy through CRM enforcement and data reviews• Oversee opportunity prioritization and resource alignment across verticalsSales Process Excellence• Implement and enforce structured consultative sales processes and use of tools• Guide RFP collaboration, pricing strategy, and proposal positioning with internal teams• Drive opportunity qualification, stage progression, and close plan disciplineCross-Functional Collaboration• Partner with Demand Generation, RFP, and Revenue Enablement teams to ensure sales-readiness and lead quality• Engage Operations and Finance early for resource planning on strategic pursuits• Influence product packaging and value proposition alignment through customer insights• Collaborate with customer success and operations to ensure seamless onboarding and measurable client outcomesMarket Presence & Partnerships• Represent AnswerNet at key industry events, trade shows, and networking functions to expand market reach and reinforce positioning• Build and deepen strategic partnerships, driving co-marketing, joint solutions, and referral businessReporting & PerformanceDeliver monthly reporting on pipeline health, win/loss performance, and vertical trends• Monitor team KPIs (win rate, sales cycle, average deal value) and address performance gaps• Lead quarterly business reviews with the executive team and sales leadership
Required Education / Certifications/ Experience:• 8+ years of sales leadership experience, with a minimum of 5 years in the Contact Center and BPO industry• Proven success managing quota-carrying sales teams and driving double-digit growth• Demonstrated experience closing complex, high-value deals with enterprise or institutional clients• Strong analytical skills and fluency with CRM tools (SugarCRM experience preferred)• Executive presence, strategic mindset, and ability to build trust and influence cross-functionally• Comfortable in a high-accountability, fast-moving environment• Proven ability to coach, develop, and retain high-performing sales talentPerformance KPIs (Monthly/Quarterly Focus):• Revenue Closed per Function Pipeline Value & Coverage Ratios by Vertical• Forecast Accuracy • Team Win Rates and Sales Cycle Time• Team CRM Compliance and Pipeline Hygiene• Qualitative: Coaching Delivery, Cross-Department Alignment, Strategic Pursuit Planning
Originally posted on Himalayas

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