Director of Revenue Operations (RevOps)

Human Health Project (HHP) is a holistic health literacy charity. Our mission is to improve the health of the underserved and vulnerable through holistic information, education and advocacy. Our objective is to empower people to manage their own health with improved outcomes and no medical errors. For more information, please visit our website including viewing our "Shared Patient Information" program page which includes 50 pages of reports on both our Migraine and Lupus and feedback received from people who reviewed the reports in the section, "What Our Members are Saying" - and our "Healthcare Access Program" which includes short video courses in our Learning Academy - , Patient Advocacy Workshops in Los Angeles, - and in Northern Ireland - and our Online Peer to Peer Events - Director of Revenue Operations (RevOps) Human Health Project (Volunteer) Location: Remote, global Commitment: Part-time (approx. 5–10 hours/week) Compensation: Volunteer with potential for stipend as funding allows Reports to: CEO & Executive Leadership Team About Human Health Project (HHP) Human Health Project is a global, community-driven, nonprofit organization delivering holistic health literacy, peer-to-peer support, and a groundbreaking Unified Patient Experience (UPE) platform. Our mission is to bring equitable, personalized, culturally relevant health support to people everywhere — especially underserved communities — through multi-language programs spanning: • Shared Patient Information & Real-World Evidence • Healthcare Access for All • Stop Type 2 Diabetes Before It Starts • Children’s Health Literacy & Youth Mental Health • Holistic Wellness • AI-driven UPE platform integrating CRM, personalization, and automation With 100+ volunteers across multiple countries, HHP is entering a transformational stage of growth — and we’re looking for a strategic leader to shape our revenue engine for long-term sustainability. Role Overview The Director of Revenue Operations (RevOps) will design, build, and optimize the systems that drive HHP’s financial sustainability across: • Program & platform licensing (UPE for CHCs, schools, NGOs, ministries) • Pricing strategy & revenue modeling • Grants pipeline forecasting • Fundraising & partnership enablement • Data-driven decision-making across the organization This is a foundational leadership role that will help HHP scale globally with clarity, transparency, and measurable impact. Key Responsibilities Pricing, Packaging & Revenue Strategy • Develop pricing strategy for UPE licensing, program modules, and training • Coordinate pricing tiers for U.S., global, and LMIC partners • Build financial scenarios (low/medium/high adoption) • Align pricing with mission, equity, and sustainability goals Revenue Operations & Systems • Create and manage the revenue dashboard (partners, pipeline, renewals) • Establish forecasting models for grants, partnerships, and program sales • Collaborate with Finance to align revenue and cost forecasting • Support CRM + UPE integration to streamline revenue workflows Grants & Earned Revenue Alignment • Work with Grants Lead to forecast funding cycles and revenue impact • Identify revenue diversification opportunities • Support grant budgeting, metrics, and reporting frameworks Partnership Enablement • Equip CHCs, schools, NGOs, and global partners with proposal-ready pricing • Collaborate with Program Leads to develop revenue models for each program • Work with Tech team to define monetizable UPE modules Cross-Functional Strategy & Leadership • Work directly with CEO to shape organizational financial strategy • Support Board reporting with revenue insights • Champion a data-driven culture across HHP What You Bring • Experience in Revenue Operations, Business Operations, Finance, Product Strategy, or related fields • Strong analytical and modeling skills • Experience with pricing strategy (nonprofit or tech helpful) • Understanding of public health, digital health, or nonprofit ecosystem (preferred) • Ability to work autonomously in a remote, collaborative volunteer environment • Passion for global health equity, prevention, and community empowerment Why Join HHP? • Shape the revenue engine of a global nonprofit at a transformative moment • Help bring equitable health literacy and AI-powered support to millions • Collaborate with a passionate worldwide volunteer team • Build a portfolio role with meaningful social impact • Create systems that directly improve lives in underserved communities Apply tot his job