Director of Real Estate Issues Management - Remote/Telecommuter

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Regular or Temporary: Regular Language Fluency: English (Required) Work Shift: 1st shift (United States of America) Please review the following job description: *** This position is Remote within Truist footprint *** The Director of Real Estate Lending Issues Management is responsible for leading a centralized team focused on Issues Management, ensuring compliance with regulatory requirements and safeguarding the integrity of Real Estate Lending (REL) operations through effective execution of the issues management lifecycle in line with corporate policy. This role leads the team in identification, development, documentation and remediation of risk-related issues covering all functions and processes, including, but not limited to: Operations, Originations, TILA/RESPA Integrated Disclosures, Home Mortgage Disclosure Act, Loan Quality, Key Risk Indicators and Control Gaps/Failures. The team drives accurate root cause identification, effective remediation and continuous improvement of business line processes and issues management processes. The role leads a team of highly skilled, risk-minded teammates in the first line of defense, providing direction and guidance for oversight and governance for all risk types in the core areas. This role owns and executes on REL risk deliverables to ensure consistency and connectivity across key stakeholders in alignment with the firm’s risk appetite and REL’s strategic initiatives & financial plan. ESSENTIAL DUTIES AND RESPONSIBILITIES Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time. • Engage in risk management activities within REL, proactively identifying existing and emerging risks, evaluating the significance of the risks, and providing support in managing acceptance or mitigation of the identified risks. Work collaboratively with aligned GCO Risk Program to ensure alignment with firm’s risk appetite. • Partner with key risk and compliance partners to develop and implement comprehensive risk management plans, aligned to Truist ’s risk framework and enterprise programs. • Ensure aligned businesses teams within REL operate with adequate adherence and remediation to risk management policies and processes. • Lead issues management for REL organization, including identification, assessment, and remediation of regulatory and compliance risks. Develop and implement comprehensive plans to address identified issues, preform root cause analysis, remediation strategies, and ongoing process execution improvements. • Support post-event activities with audit, regulators, and other stakeholders, working with GCO to track findings and observations through determination phase for Issue creation. • Maintain comprehension of regulatory or governing body rules, business requirements and applicability to REL products, services, and underwriting. Provide training to business partners, maintain oversight of related documentation, understand impact of planned system changes in relation to applicability and recommend risk mitigation measures. • Ensure awareness of Enterprise Issues Management policy and procedures and educate process owners throughout the REL organization to assist in compliance with Policies and Procedures. • Develop and maintain effective communication with REL leadership team and GCO regarding activities, trends, and events pertaining to Risk, Regulatory, Audit, Compliance and Loan Review activities; promote an internal risk culture that encourages self-identification, promoting various risk initiatives and their supporting metrics, and the maturity of various underwriting and risk committees/councils. • Develop talent and supervise the overall direction, coordination, and evaluation of teammates to allow them to meet professional objectives, foster career growth and to ensure job satisfaction. • Foster a high performing performance culture, fostering continuous learning, development, and excellence. • Support the Real Estate Lending leadership team by ensuring business results are met, key challenges are solved, and a customer-first mindset is maintained. QUALIFICATIONS Required Qualifications: The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Bachelor’s degree in business, Finance or Risk field or equivalent education and related training or experience • 12+ years of risk management experience in the banking or financial services industry or related field. • Extensive experience in mortgage banking, with a strong understanding of mortgage originations and compliance requirements • Thorough knowledge of regulatory requirements governing mortgage/HELOC lending including, but not limited to SAFE Act, RESPA, TILA, HMDA, and Fair Lending Laws Preferred Qualifications: • Master’s degree or MBA with a Business, Financial or Risk focus • Broad risk and regulatory knowledge with an emphasis on: Credit, Market, Compliance, Operational, Reputational and Strategic Risks • Experience supporting audits and engagements with investors and regulators • Demonstrated abilities to think critically and strategically, and drive change; successfully manage multiple projects concurrently. • Proven track record of development and implementing risk and control strategies in a large, financial services environment • Ability to collaborate and influence effectively across all levels of the organization • ORM Certificate, PRM designation, or CRCM designation General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist ’s generous benefit plans, please visit our Benefits site . Depending on the position and division, this job may also be eligible for Truist ’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work. Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace. EEO is the Law Pay Transparency Nondiscrimination Provision E-Verify Originally posted on Himalayas