Director of Quality Assurance – Quality Systems Management

Job Description: • Develop and execute the company’s quality assurance and food safety strategy, ensuring alignment with business goals and regulatory requirements • Lead, mentor, and develop the QA/QMS team • Serve as the subject matter expert on all food safety, quality, and compliance matters • Ensure compliance with FDA, USDA, FSMA, HACCP, GFSI, Kosher, Organic, and other applicable regulatory and certification standards • Oversee the acceptability of Food Safety and Compliance programs, including HACCP plans, allergen controls, and sanitation programs at suppliers and manufacturing sites • Partner with regulatory agencies and certification bodies during audits • Design, implement, and maintain a robust QMS documentation system, ensuring consistent adherence to standards • Monitor and analyze quality performance metrics, driving continuous improvement initiatives • Manage documentation, change control, corrective and preventive actions (CAPA), and training programs • Approval of all manufacturing plants and raw material suppliers • Lead investigations into quality or safety incidents, ensuring timely root cause analysis and corrective actions • Implement best-in-class practices for raw material quality, in-process controls, finished product testing, and traceability • Champion a consumer-first mindset, ensuring products meet the highest safety, quality, and integrity standards • Quality Reporting, investigation, and monitoring corrective actions to quality measures at plants and consumer complaints • Work closely with Operations, Supply Chain, R&D, and Procurement teams to integrate quality and safety into all processes • Provide guidance on new product development from a food safety and regulatory compliance perspective • Collaborate with suppliers and co-manufacturers to strengthen quality and food safety throughout the supply chain Requirements: • Bachelor’s degree in Food Science, Microbiology, Chemistry, or related field (Master’s degree preferred) • 12+ years of progressive leadership experience in food safety, quality assurance, or regulatory compliance within the food industry • Experiences in both production plant and corporate quality program development and implementation • Deep knowledge of food safety regulations and standards (FSMA, HACCP/HARPC, GFSI, GMP) • Proven success in building and managing QMS in multi-site food manufacturing environments • Strong leadership skills with the ability to influence and engage employees at all levels • Demonstrated ability to thrive in ambiguity, deeply understand business needs, develop a cohesive strategy, and make decisions requiring a high level of judgment • Excellent communication, problem-solving, and analytical skills • Solid knowledge of Microsoft Suite, Outlook, Slack, and other professional platforms • Up to 25% travel required: Although this role is a remote work-from-home position, we “Farmers” do meet as a company and/or department at least once a year. You should also anticipate possible travel to farms in the supply chain and occasional conferences • A genuine passion for improving childhood nutrition for a healthier and happier planet • Desire to contribute to a dynamic, high-growth, purpose-driven work environment • Must reside in the United States to be considered for this position • Please note that visa sponsorship is not available for this position. Benefits: • Remote-first work environment • Annual Bonus • 401(k) program + 4% company match after three months • New Hire Remote Life Stipend + annual Nourish and Nurture Allowance • Monthly Cell and Internet Stipend • Quarterly Farm-to-Fridge home deliveries and Employee Discounts • New Parents: Up to 18 weeks of paid Parental Leave, Baby Steps Back To Work, 3 months’ supply of Once Upon A Farm products, and breast milk shipping service and support for those who travel after birth for the duration of your breastfeeding journey • Unlimited Paid Time Off • Paid Volunteer Time • Paid Time Off to fulfill civic responsibilities, including jury duty and voting in local, state, and national elections • Medical Insurance for the employee, covered at 100% on select plans, with additional plan options at a reduced cost to the employee • Vision and Dental Insurance, covered at 100% for the employee and dependents • Life insurance • Flexible spending account (Medical & Dependent Care) and Health savings accounts for applicable plans • Employee assistance program (EAP) • All other benefits, leaves, and insurance as required by law, based on your specific residence • And so much more! Apply tot his job