Director of Field Human Resources

$140,000 - $150,000 base salary range + annual bonus potential! 100% remote in the United States, however, due to state-specific regulatory requirements, Potbelly does not currently support remote work from the following states: Alaska, California, and Hawaii. To be considered for this position, you must be able to perform the role from a state not listed above at the time of hire and for the duration of employment. Residing in Midwest highly preferred. Do you hunger for more? Potbelly Sandwich Shop is looking for friendly and outgoing people who enjoy working in a fast-paced, friendly environment. We are where good vibes and great careers are a way of life! What started as a small antique store in 1977 has become a nationally recognized neighborhood sandwich shop with over 400 locations across the United States. But toasty sandwiches are only as good as the people behind them. And yeah , we've got the best. Ready to join our growing Potbelly Nation? What’s In It For You**: Competitive pay with performance-based annual raises! Medical, Dental & Vision Insurance Domestic Partnership Benefits Paid Parental Leave FSA and HSA with Employer Contribution Commuter Benefit Program Retirement Savings 401(k) WITH company match Employee Assistance Program Paid Time Off Discount Program Flexible Work Schedule Career growth opportunities **If hired, you must meet and maintain all eligibility requirements to qualify** Job Title: Director of Field Human Resources Location: Chicago, Washington DC, DFW or Atlanta Department: Human Resources Reports to: Chief People Officer Job Type: Full-Time Job Summary: Potbelly is seeking a highly skilled and experienced Director of Field Human Resources to lead HR initiatives across our national footprint of company-owned and operated locations. The ideal candidate will be responsible for developing and implementing HR strategies that align with the overall business objectives. The Director of Field HR, will play a crucial role in fostering the good vibes work culture we strive for, ensuring compliance with labor laws, and supporting the organization's talent management and employee relations efforts. Key Responsibilities & Essential Functions: Strategic HR Leadership: Serve as a key business partner to the COO and the ops leadership team, ensuring people strategies are in place to enable success Build a strategic people plan for Potbelly’s field organization that guides initiatives and effort in the near, medium, and long term Talent Management: Develop and execute talent management strategies to nurture and retain high-performing associates and leaders across field operations Support succession planning and development across the operations function to develop a strong bench of leaders for critical roles Employee Relations: Serve as an employee advocate in ensuring a “good vibes” work culture consistent with our values Design, implement, and administer HR policies and procedures across the field organization Performance Management: Provide input on designing performance management programs to drive employee development, followed by ensuring successful implementation Provide guidance to managers on performance evaluations, feedback, and improvement plans Compliance and Legal: Partner with ops leadership and legal counsel to ensure compliance with local, state, and federal employment laws Keep abreast of changes in labor regulations and ensure HR policies and procedures reflect accordingly Training and Development: Assess, identify, and support approach to associate and leadership training & development needs Support career development initiatives to enhance employee skills and capabilities HR Metrics and Reporting: Partner with HR and business leadership team continuously refine HR metrics that measure the effectiveness of people initiatives and performance Provide regular reports including insights and recommendations to executive leadership on people trends, challenges, and opportunities Qualifications: Bachelor's degree in Human Resources, Business Administration, or a related field. Master's degree is a plus Proven experience as an HR leader, with a focus on field operations In-depth knowledge of HR best practices, employment laws, and industry trends Strong leadership and decision-making skills Excellent communication and interpersonal abilities Ability to travel to various locations as needed If you are a seasoned HR professional with a strategic mindset and a passion for driving positive workplace experiences, we invite you to apply for the position of Director of Field Human Resources at Potbelly. Join us in shaping a dynamic, thriving, and growing organization in a critical leadership role! Potbelly is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Potbelly are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. We encourage applicants from all backgrounds and experiences to apply. Application Deadline: We accept applications for this position until 07/31/2026 . The posting may close earlier if a suitable candidate is selected before the deadline. W e encourage all individuals to submit their applications. Potbelly actively creates and promotes an environment that is inclusive of all people and their unique abilities, strengths, and differences. We respect and embrace diversity in each other, our customers, suppliers, and all others with whom we interact as an essential component in the way we do business. Diversity only strengthens our Potbelly vibe, who we are, and how we work. We’re an equal opportunity employer. Each applicant will be considered for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity, national origin, veteran status, or any other basis protected by applicable federal, state or local law.