Director, Health Outcomes

Pay Plan Title: Unit DirectorWorking Title: Director, Health OutcomesFLSA Status: ExemptPosting Salary Range: $87,652 - $117,232Office Location: Remote within United States.POSTING DETAILS:Make an ImpactTrillium Health Resources is a Tailored Plan and Managed Care Organization (MCO) serving 46 counties across North Carolina. We manage services for individuals with serious mental health needs, substance use disorders, traumatic brain injuries, and intellectual/development (IDD) disabilities. Our mission is to help individuals and families build strong foundations for healthy, fulfilling lives.Why Work for Us? Trillium believes that empowering others begins with supporting our team. We offer our employees:A collaborative, mission-driven work environmentCompetitive benefits and work-from-home options for most positionsOpportunities for professional growth in a diverse inclusive cultureEvery day, our work changes lives – from children thriving through early intervention and school-based therapies, to adults with severe mental illness living independently and contributing to their communities.If you are looking for a unique opportunity to make a tangible impact on the lives of others, apply today!What We’re Looking ForTrillium Health Resources has a career opening for a Director of Health Outcomes to join our team! The Director of Health Outcomes is responsible for advancing enterprise-level clinical initiatives that drive organizational alignment, quality performance, and integrated care transformation. This role supports Trillium’s strategic and quality plans by building the infrastructure, tools, and cross-functional systems necessary to deliver scalable, data-informed care. Positioned at the convergence of care management, quality, and population health, the Director administers the operationalization of the Enterprise Quality Driven Care Plan (QDC), supports performance reporting, and fosters innovation through enterprise collaboration. This is a remote based position, the ability to travel onsite as needed for Trillium business is required.On a typical day, you might:Shape the strategic execution of Trillium’s clinical quality and performance agenda, aligning enterprise initiatives with regulatory standards, internal priorities, and Medicaid transformation goals.Serve as sponsor of the Quality Driven Care Plan (QDC), overseeing the design and implementation of system-wide tools, data frameworks, and governance models that enable organizational visibility, accountability, and strategic alignment.Lead the development of PHOENIX, a centralized program index that maps clinical initiatives to HEDIS metrics, departmental objectives, and state benchmarks—creating enterprise-wide transparency and tracking capabilities.Guide the Care Management data engineering team that builds dashboards and reporting tools supporting operational and clinical outcomes.Drive alignment and integration among Care Management, Quality Management, and other divisions to foster shared accountability and unified action in support of accreditation, performance, and innovation.Employee Benefits:Trillium knows that work/life balance is essential. That’s why we offer:Typical working hours: 8:30 am – 5:00 pm; flexible work schedules with some roles with management approval.Work-from-home options available for most positionsHealth Insurance with no premium for employee coverageFlexible Spending Accounts24 days of Paid Time Off (PTO) plus 12 paid holidays in your first yearNC Local Government Retirement Pension (defined-benefit plan) https://www.myncretirement.gov/systems-funds/local-governmental-employees-retirement-system-lgers/lgers-handbook401k with 5% employer match and immediate vestingPublic Service Loan Forgiveness (PSLF) qualifying employerQuarterly stipend for remote work suppliesQualificationsRequired:Bachelor’s degree in Public Health.Minimum of three (3) years of progressive experience in healthcare strategy, clinical transformation, or system-level quality improvement. Must have a valid driver’s license.Must reside within United States.Preferred:Master’s degree preferred; Healthcare Administration, Public Health, Social Work, Business Administration, IT, Human Services, or a related field.Supervision of two (2) or more employees.Experience in leading and managing complex, moderate to large-scale implementation projects within a healthcare or business setting.Knowledge of integrated care models, principles, and best practices.Understanding of change management methodologies and the ability to drive organizational transformation.Certificates or industry certifications in Project Management, Program Development, Change Management, Business, Strategy, Data Analytics, or Leadership, or equivalent certifications.Deadline for Application: Tuesday, April 2, 2026 at 11:59pmHow to ApplyTo be considered, submit your application and resume through our ADP Career Center. Your resume must include:Employer name, dates of service (month/year), average hours worked per week, and essential job dutiesEducation details (degree type, date awarded, institution, field of study)Licensure/certification information, if applicableAfter submission, your resume will be reviewed to ensure it meets the essential criteria for the position. You’ll be notified by HR regarding your application status as appropriate. All applicants will receive a final update once the recruitment cycle closes.Join our Talent Community through ADP to stay informed about future opportunities. Be sure to keep your resume updated in your profile.Trillium Health Resources is an Equal Employment Opportunity (EEO) employer and a drug-free workplace. All candidates must pass a drug test as a condition of employment.#Innovation #Technology #Careers #NorthCarolina #BehavioralHealth

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