Director, Finance Services

About the position The Finance department is responsible for all transaction reconciliation, related revenue reconciliation and F&A support functions necessary to operate the program. The department is led by the Director, Finance Services , supporting the Program Director and the Senior Finance Director. The Director, Finance Services is responsible for leadership & oversight of all Conduent client operational finance as well as corporate F&A functions and staff for the FL CCSS program. This includes but is not limited to bank/revenue reconciliation, transaction reconciliation/Reciprocity (Inter-Agency Transaction & Toll reconciliation), & Exceptions Processing. Additional responsibilities include other Conduent F&A functions as noted below. Responsibilities • Client Financial Operations: Direct, manage, and mentor staff of 20+ full-time employees. • Manage and monitor client reconciliation deliverables (daily, weekly, monthly etc.) as dictated by contractual KPIs, including resolution of variances. • Provide Client Support – interface with clients and external vendors. • Develop and maintain effective internal controls over financial reporting processes; identify and mitigate potential shortfalls to current procedures that impact SLAs. • Maintain SOPs for financial reporting processes. • Assist team in conducting analysis of reconciling variances and identifying root cause, as necessary. • Follow-up with technical team to identify root cause analysis for recurring issues. • Identify opportunities to streamline reporting processes and best practices. • Facilitate financial reporting portion of annual SOC audit. • Oversee and assist all Financial Audits for internal QA department, Client, and/or External Audit groups. • Work with direct reports & staff to provide any additional client requested reporting data. • Other Financial : Take initiative and drive improvement & efficiencies for both Conduent and the FTE client. • Interact with various levels of Conduent leadership to address any finance related program issues/concerns. • Support preparation of projected financials for change order pricing proposals to client. • Build and maintain the preparation of financial reporting, budget, forecast/plan. • Partner with cross functional teams to understand/challenge major assumptions & other drivers of the business to create accurate forecast/plan. • Integrate month-end close process analysis by partnering with Accounting & Operations teams. • Review P&L for accuracy and completeness, understanding business reasons for any deviations to established projections. • Support financial reporting requests from Corporate and/or Business Operations and/or Clients. • Develop & mentor staff, including ensuring cross training of various functions across the department to allow for fluidity during times of high volumes. • Review and approval of monthly client invoices, including milestone & change order billings as applicable. • Ad-hoc/special projects/analysis as requested. Requirements • Have a minimum of (7) years’ experience working in a financial services management role. • Hold a bachelor’s degree in finance, accounting, or economics. • Be a Certified Public Accountant (CPA). • Show understanding of US GAAP compliant solutions and methodologies. • Possess computer skills, including advanced Microsoft Excel, Word, and PowerPoint. • Have analytical, supervisory & leadership skills. • Show attention to detail with the ability to identify and resolve data issues/needs quickly. • Demonstrate oral and written communication skills with the ability to communicate information across teams; be comfortable presenting to key stakeholders (executives, client teams, etc.). • Able to manage multiple tasks under tight deadlines. • Able to work well under pressure, multi-task, and have excellent attention to detail. • Have (10) years of experience working in Finance, Accounting or Treasury/Cash Management. • Demonstrate experience with financial systems – e.g., JD Edwards System, Management Financial Reporting and Planning, Oracle Financials. • Have experience in Tolling/Transportation. Nice-to-haves • Have (10) years of experience working in Finance, Accounting or Treasury/Cash Management. • Demonstrate experience with financial systems – e.g., JD Edwards System, Management Financial Reporting and Planning, Oracle Financials. • Have experience in Tolling/Transportation. Benefits • Health and Welfare Benefits: Our health and welfare benefits can be tailored to fit you and your family's needs and start on the first day of employment. • Retirement Savings: We will support you as you save for your future. • Employee Discounts: We offer you access to a vast selection of global, national, and local discounts on merchandise, services, travel, and more. • Career Growth Opportunities: We help you thrive, so together, we can grow. We provide opportunities to advance your career with a vast portfolio of businesses and a global footprint. • Paid Training: Earn while you learn and continue to grow with access to award-winning learning platforms throughout your Conduent career. • Paid time off: We provide attractive paid time off packages designed for you to enjoy your life away from work. • Great Work Environment: We are proud of our award-winning culture and the recognition we’ve received for our diversity efforts. Apply tot his job