Director, Enterprise Data Management & Business Intelligence

Summary:The Director of Enterprise Data Management and Business Intelligence (BI) will help lead the development and execution of an enterprise data strategy that ensures data quality, accessibility, security, and strategic value. This role blends technical expertise with cross-functional leadership, advancing analytics capabilities that empower data-driven decision-making across the ASPCA.As a key member of the Product, Data, and Reporting leadership team, the Director will serve as a critical bridge between program teams and IT, promoting a data-first culture. The ideal candidate will be a relationship-builder and systems thinker, with a deep understanding of data governance, BI tools, and emerging technologies that drive actionable insights and operational excellence—all while supporting the mission to end cruelty to animals. This position includes building a high-performing team and continuously evolving our capabilities to meet future business demandsIn this position, you will never be bored! The ASPCA supports a broad portfolio of technologies to support a highly mobile and diverse staff. Maintaining a presence in multiple geographic locations, the team provides support (hands-on and remote) to over a dozen facilities and field operations, and over a thousand individual staff members. Your work will be integral to the ASPCA as you work across departments and ASPCAs to ensure ASPCA staff, partners and communities have the systems needed to work effectively and efficiently to improve animal welfare.This remote-based position (which requires travel, as described below) is open to all eligible candidates based within the United States. Please note, a cover letter is required to complete your application as a part of this process.Responsibilities:Responsibilities will include, but are not limited to:Team Leadership (30%)Build and scale a high-performing team of data professionals, including data analysts, BI developers, and data governance specialists; imbue team with a good understanding of the ASPCA’s mission, teams, and prioritiesDefine team structure, roles, and hiring plans aligned with the evolving data roadmapFoster a collaborative data culture focused on ownership, innovation, and excellenceIdentify and implement targeted training plans to equip the team with the skills needed to effectively use the data tech stack aligned with their roles and responsibilitiesAlign team objectives with organizational priorities and adjust focus as needed for maximum impactBe responsible for the team’s day-to-day activities to ensure project plans and delivery commitments are metMaintain, evaluate, and improve team performance metricsWork with team members to identify professional areas for growth and provide mentoring, coaching, training and cross-training opportunitiesPerform people management tasks, such as check-ins, goal setting, approving schedule requests, interviewing candidates for open positions, etc.Enterprise Data Governance Implementation and Operations (20%)Develop and implement an ASPCA-wide data governance framework and steering council accountable for decision making on ASPCA data policies and standardsCollaborate with leadership to identify data stewards and owners, define roles and responsibilities, determine training needs and ongoing communicationManage and implement enterprise data governance rules, processes, workflows, documentation, and tools that drive data availability, improve data accuracy and reliability, reduce risk and foster better decision makingChampion data literacy and stewardship across the organizationTranslate complex data concepts to non-technical stakeholders to foster adoption and understandingBusiness Intelligence Execution (20%)Oversee and manage the design, development, and delivery of BI solutions as part of the data strategy roadmap and ongoing operational requests to provide actionable insights to stakeholdersPartner with business units to understand reporting and analytics needs and translate them into technical solutionsIn collaboration with Director, Data Engineering Operations and others, advance BI infrastructure, centralized reporting frameworks, and analytics maturity using new and emerging technologies such as artificial intelligence (AI) and machine learning (ML) solutionsIn partnership with Director, Data Engineering Operations, manage enterprise BI tools and platforms, ensuring scalability and performanceDrive self-service BI capabilities and democratize access to trusted data and lead efforts to make commonly required data sets readily availableStrategic Alignment and Process Optimization (30%)Co-lead and execute a comprehensive data strategy and roadmap with Director, Data Engineering Operations to ensure alignment in priorities, data architecture, tooling, and cross-trainingCollaborate with leadership to sustain a unified enterprise data strategy and data-driven cultureIdentify and collaborate with Director, Data Engineering Operations and others to implement process improvements to workflows and automate tasks to enhance efficiency to streamline delivery and quality of dataEvaluate emerging technologies and trends to ensure the data ecosystem evolves with business needsHelp to drive data transformation through innovative and highly strategic decisions and investments in data management and business intelligenceEvaluate and prioritize product-aligned data initiatives, balancing innovation with business needsLead vendor management and external partnerships for project delivery and support services, as neededExemplifies the ASPCA’s Core Values:Has Commitment and dedication to improving the lives of animalsDemonstrates Ownership and feels responsible for outcomesBelieves in Team – that we are stronger togetherSeeks to Elevate others and reimagine what is possibleFocuses on Impact, specifically making change for animalsQualifications:Able to help create connections between people, ideas and plansCan be depended on to accept accountability for and effectively implement responsibilitiesGathers sufficient information to make a decision, and acts swiftly to choose or propose a course of actionUses internal resources effectively (including financial, people, technology, communications)Finds and applies efficiencies to the current way of doing thingsSeeks to understand others’ perspectives and willingly comes together with others to achieve collective goalsPresents information, ideas and concepts clearly in oral and written formConsiders impact of decisions on co-workers or external partners and their workDisplays courage and determination in the face of challenges and inspires others to do the sameExperiments with and implements creative approaches that propel and expand upon our workSupports the development of others within and across teams by proactively sharing advice and knowledgeGives and invites feedback, and seeks opportunities for improvementForges deliberate bonds across ASPCAsCultivates a climate in which individual differences and perspectives are valued, encouraged, and supportedAble to develop and align IT capabilities with an evolving mission-focused modelAble to plan and organize effectively, including managing multiple staff members addressing multiple prioritiesAble to understand business impact and manage priorities and due dates accordinglyAble to analyze trends and patterns in issues, and direct mitigation strategiesAble to quickly learn and support new technologiesAble to effectively present ideas and conceptsAble to manage relationships with vendors, partners and user groups both internal and externalTechnical RequirementsConsiderable knowledge of software development life-cycle methodologies, SaaS, and IT best practicesProven track record of implementing data governance frameworks and managing enterprise BI solutionsStrong understanding of data management principles and technologiesUnderstanding of relational databases, data architecture, data warehousingProven ability to scale teams, lead through ambiguity, and build long-term technical strategiesBasic understanding of SQL and other programming languages (like Python or Java) a plusAdditional InformationMust be available for off-hours support of critical applicationsSome travel to ASPCA locations and training sites (about 5% annually) may be requiredEducation and Work Experience:High School Diploma (Required)5 years’ experience as a people manager of a data team (e.g. analysts, Business Intelligence specialists, governance specialists, etc.) requiredHands-on experience using Business Intelligence tools (e.g., Power BI, Domo, SSRS) requiredExperience with master data management and implementing and using Master Data Management (MDM) solutions requiredExperience leading, advocating, and successfully implementing a data strategy from the ground-up strongly preferredExperience implementing an enterprise-wide data governance framework required, experience implementing one across a complex, cross-functional organization strongly preferredExperience applying data science, artificial intelligence, and machine learning solutions strongly preferredExperience working with internal stakeholders to prioritize and deliver on a business intelligence roadmap strongly preferredExperience working at a non-profit organization preferredCompensation & Benefits:Starting pay for the successful applicant will depend on a variety of factors, including but not limited to education, training, experience, location, business needs, internal equity, market demands or budgeted amount for the role. The target hiring range is for new hire offers only, and staff compensation may increase beyond the maximum hiring range based on performance over time. The maximum of the hiring range is reserved for candidates with the highest qualifications and relevant experience. The expected hiring salary range for this role is set forth below and may be modified in the future.The target hiring range for this role is $145,000 – $157,000 annually. For more information on our benefits offerings, visit our website.Stay Connected – Join our Talent Community:If you are interested in joining our team but do not see a position listed that fits your experience or interests, please click this link and join our Talent Community to stay connected to future opportunities with the ASPCA.Qualifications:See above for qualifications details.Language:EnglishEducation and Work Experience:Our EEO Policy:The ASPCA is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, national origin, ancestry, gender, gender identity or expression, age, marital or domestic partner status, citizenship status, sexual orientation, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state or local laws, regulations or ordinances.Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the ASPCA’s standard application process, which will ensure an equal employment opportunity without imposing undue hardship on the ASPCA. Please inform the ASPCA’s People Team if you need an accommodation in order to complete any forms or to otherwise participate in the application process.Individuals seeking employment are considered without regards to race, color, creed, religion, sex, national origin, ancestry, gender, gender identity or expression, age, marital or domestic partner status, citizenship status, sexual orientation, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state or local laws, regulations or ordinances.ASPCA is an Equal Opportunity Employer (M/F/D/V).About Us:The ASPCA was founded in 1866 on the belief that animals are entitled to kind and respectful treatment by humans and must be protected under the law. As a 501(c)(3) not-for-profit corporation with more than two million supporters nationwide, the ASPCA is committed to preventing cruelty to dogs, cats, equines, and farm animals throughout the United States.The ASPCA is headquartered in New York City, where we maintain a full-service animal hospital, spay/neuter clinic, mobile spay/neuter and primary pet care clinics, a rehabilitation center for canine victims of cruelty, kitten nursery, adoption center, and two community veterinary centers.The ASPCA also operates programs and services that extend nationwide. We assist animals in need through on-the-ground disaster and cruelty interventions, behavioral rehabilitation, animal placement, legal and legislative advocacy, and the advancement of the sheltering and veterinary community through research, training, and resources.At the ASPCA, we are committed to fostering a collaborative and compassionate culture and we welcome all voices to contribute to our lifesaving mission. Our staff represent a vast array of backgrounds and diversity dimensions, bringing with them valuable experiences and perspectives. They join the ASPCA to learn, grow, and continually do their best work on behalf of animals. We are inspired by our staff, partners, and the communities we support across the country who work to improve animal lives. We are committed to diversity, equity, and inclusion at the ASPCA because it elevates our organizational culture, aligns with our Core Values, and enables us to move further and faster toward the ASPCA’s vision – that all animals live good lives; valued by society, protected by its laws, and free from cruelty, pain and suffering.Your Employee Rights Under the Family and Medical Leave ActPursuant to regulations of the Family and Medical Leave Act (FMLA), we provide this notice to applicants about eligible employees’ protected leave for certain reasons. Click on the link to learn more.Applicants that are residents of Colorado:Per CO Senate Bill 23-058, we cannot generally request or require any age-related information (i.e., age, DOB, attendance or graduation dates from an educational institution) on an initial employment application; this includes any age-related inquiries in the initial interview. We are permitted to require/request additional application materials; if those materials contain any age-related information, an applicant may redact the information before submitting an initial employment application.Originally posted on Himalayas

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