Director - Community Impact

Job Description: • The Techbridge mission is to break the cycle of generational poverty through the innovative use of technology to transform nonprofit and community impact. • Providing technology support for nonprofits improves their opportunities for increased operational capacity and creates an effective pathway for the communities these nonprofits serve to become more stable. • The Community Impact team at Techbridge serves as outward representatives of the Techbridge mission, value proposition and services. • This role reports to the Vice President of Community Impact Officer and is responsible for cultivating, developing, leading, and closing new opportunities with nonprofit customers. • This role is highly visible and leads Techbridges efforts across our four focus areas: hunger, homelessness, legal support, and workforce development, but is the inhouse expert on legal support and our Justiceserver product. • The Director will work with, steward, and increase our work with nonprofits, foundations, and community collaboratives. • The Director is an active thought leader and business development strategist who serves as co-product owner for Techbridges JusticeServer platform. Requirements: • 7+ years managing customer facing teams with nonprofits, public sector, companies, law firms, legal and civil support agencies and organizations, and the federal, state and city government • 5+ year business development experience, sales and post-sales experience • Experience in a similar leadership role, preferably within a nonprofit or mission driven technology organization • Proven ability to lead all sales efforts to engage new customers, prospect, cultivate, lead gen, discovery, proposal, implementation and post sales support • Advanced Salesforce product knowledge • Advanced Microsoft product knowledge • Strong background in technology with experience managing technical projects and teams • Demonstrated ability to handle customer escalations effectively and manage high-priority client relationships. • Data driven • Ability to communicate with non-technical customers in their own language • Excellent analytical and problem-solving skills. • Ability to negotiate solutions to complex issues that satisfy the needs of a diverse group of constituents. • Passionate about producing high-quality work and customer delight • Exceptional verbal and written communication skills. • Successful track record of leadership as it relates to building collaboration and consensus between disparate groups; a leader who can gain buy-in from his/her organization around cohesive execution strategies. • Ability to build and sustain excellent relationships cross-functionally and at multi-levels internally, and also with partners and customers. Benefits: • Full benefits offered medical, dental, and vision insurance • 401k matching • Generous vacation, sick and personal days, holidays, including summer Friday hours Apply tot his job