Director, Claims Commercial Trucking
About the position
Responsibilities
• Lead the interviewing and selection of top talent for claims operations.
• Guide and mentor associates through performance appraisals, salary adjustments, and disciplinary actions.
• Direct the technical and clerical activities of field and staff claims operations, including commercial trucking claims handling and litigation.
• Coordinate technical and clerical claims business with other departments at GEICO.
• Utilize expertise in trucking claims to identify gaps in claims processes and address them with stakeholders.
• Establish best-in-class claims processes for physical damage and casualty claims.
• Recommend the selection and termination of independent adjusters and attorneys.
• Attend claim trials and direct the attendance of staff and independent claims personnel.
• Authorize loss and expense payments within the division's authority, ensuring compliance with company guidelines.
• Prepare department business plans, staffing projections, and budgets, reviewing them periodically for efficiency.
Requirements
• Proven track record in leadership roles within commercial trucking claims.
• Extensive experience in commercial trucking claims handling and litigation.
• Strong verbal and written communication skills for effective interaction with stakeholders.
• Exceptional problem-solving skills and strategic judgment for resolving complex business challenges.
• Ability to thrive in a fast-paced environment, handling heavy call volume and resolving complicated customer issues.
• Must be able to perform essential functions including seeing, hearing, typing, and speaking.
Nice-to-haves
• Experience with remote team management.
• Familiarity with insurance industry regulations and compliance standards.
Benefits
• Premier Medical, Dental and Vision Insurance with no waiting period.
• Paid Vacation, Sick and Parental Leave.
• 401(k) Plan.
• Tuition Reimbursement.
• Paid Training and Licensures.
Apply Now
Apply Now
Responsibilities
• Lead the interviewing and selection of top talent for claims operations.
• Guide and mentor associates through performance appraisals, salary adjustments, and disciplinary actions.
• Direct the technical and clerical activities of field and staff claims operations, including commercial trucking claims handling and litigation.
• Coordinate technical and clerical claims business with other departments at GEICO.
• Utilize expertise in trucking claims to identify gaps in claims processes and address them with stakeholders.
• Establish best-in-class claims processes for physical damage and casualty claims.
• Recommend the selection and termination of independent adjusters and attorneys.
• Attend claim trials and direct the attendance of staff and independent claims personnel.
• Authorize loss and expense payments within the division's authority, ensuring compliance with company guidelines.
• Prepare department business plans, staffing projections, and budgets, reviewing them periodically for efficiency.
Requirements
• Proven track record in leadership roles within commercial trucking claims.
• Extensive experience in commercial trucking claims handling and litigation.
• Strong verbal and written communication skills for effective interaction with stakeholders.
• Exceptional problem-solving skills and strategic judgment for resolving complex business challenges.
• Ability to thrive in a fast-paced environment, handling heavy call volume and resolving complicated customer issues.
• Must be able to perform essential functions including seeing, hearing, typing, and speaking.
Nice-to-haves
• Experience with remote team management.
• Familiarity with insurance industry regulations and compliance standards.
Benefits
• Premier Medical, Dental and Vision Insurance with no waiting period.
• Paid Vacation, Sick and Parental Leave.
• 401(k) Plan.
• Tuition Reimbursement.
• Paid Training and Licensures.
Apply Now
Apply Now