Digital Marketing Specialist & Order Processing Assistant
About the position
Responsibilities
• Generate engaging and relevant content for various platforms (e.g., Facebook, Instagram, Twitter, LinkedIn) that resonates with our target audience and aligns with our brand.
• Manage daily interactions with clients, respond to comments, messages, and emails, and foster a positive community.
• Address customer inquiries and concerns promptly and professionally.
• Plan and execute social media campaigns to support special events, product launches, and promotional activities.
• Monitor campaign performance and adjust strategies as needed.
• Track key performance metrics (KPIs) for social media channels, analyze data to assess the effectiveness of campaigns, and provide regular reports with actionable insights and recommendations for improvement.
• Stay updated on industry trends, emerging social media platforms, and best practices to ensure our social media efforts are innovative and effective.
• Work closely with the marketing team and other departments to align social media efforts with broader marketing and business objectives.
• Manage and process website orders promptly and accurately, ensuring a smooth customer experience from purchase to delivery.
• Assist customers with inquiries related to orders, including tracking, returns, and exchanges.
• Work closely with the Accounting Department to ensure timely and accurate order fulfillment.
Requirements
• Proficiency in social media platforms (e.g., Facebook, Instagram, X, LinkedIn, etc).
• Experience with WordPress and WooCommerce preferred but not required.
• Excellent written and verbal communication skills with the ability to craft compelling messages and interact effectively with diverse audiences.
• Demonstrated creativity and a keen eye for detail in content creation and campaign development.
• Strong organizational skills with the ability to manage multiple projects and deadlines simultaneously.
Nice-to-haves
• Familiarity with the firearms industry is a plus, but not required.
Apply Now
Apply Now
Responsibilities
• Generate engaging and relevant content for various platforms (e.g., Facebook, Instagram, Twitter, LinkedIn) that resonates with our target audience and aligns with our brand.
• Manage daily interactions with clients, respond to comments, messages, and emails, and foster a positive community.
• Address customer inquiries and concerns promptly and professionally.
• Plan and execute social media campaigns to support special events, product launches, and promotional activities.
• Monitor campaign performance and adjust strategies as needed.
• Track key performance metrics (KPIs) for social media channels, analyze data to assess the effectiveness of campaigns, and provide regular reports with actionable insights and recommendations for improvement.
• Stay updated on industry trends, emerging social media platforms, and best practices to ensure our social media efforts are innovative and effective.
• Work closely with the marketing team and other departments to align social media efforts with broader marketing and business objectives.
• Manage and process website orders promptly and accurately, ensuring a smooth customer experience from purchase to delivery.
• Assist customers with inquiries related to orders, including tracking, returns, and exchanges.
• Work closely with the Accounting Department to ensure timely and accurate order fulfillment.
Requirements
• Proficiency in social media platforms (e.g., Facebook, Instagram, X, LinkedIn, etc).
• Experience with WordPress and WooCommerce preferred but not required.
• Excellent written and verbal communication skills with the ability to craft compelling messages and interact effectively with diverse audiences.
• Demonstrated creativity and a keen eye for detail in content creation and campaign development.
• Strong organizational skills with the ability to manage multiple projects and deadlines simultaneously.
Nice-to-haves
• Familiarity with the firearms industry is a plus, but not required.
Apply Now
Apply Now