Digital Health Patient Services Coordinator?/Remote
Position: Digital Health Patient Services Coordinator (Remote)
Ignite Your Career With CORA!
As a Patient Services Coordinator at CORA, youll be a vital part of our clinical operations support team by providing meaningful patient interactions and exceptional customer service. Youll perform a wide range of administrative tasks, and above all, youll help create a great first impression and overall patient experience by demonstrating empathy and enthusiasm.
This is a full-time, remote position supporting our Digital Health program didate must be located in Eastern Standard Time Zone.
Who We Are:
CORA Physical Therapy provides a full range of outpatient services for clients with orthopedic problems, work-related injuries, sport injuries, and neuromuscular and neurological conditions. Our community is built on the passion and experience of clinicians who embrace our commitment to Treating Everyone Right.
What Youll Love
About Us:
Medical, dental, vision, disability, and life insurance
7 paid annual holidays + 2.5 weeks PTO that grows with time
401k Retirement & savings plan
Career growth opportunities within CORA
Leadership development: coaching, mentorship, and skill-building activities
What Youll Need:
Previous experience working in the healthcare setting
Fluency in Spanish preferred, not required
High School diploma or GED required
Previous customer service experience within the last two years required
Proficiency with Microsoft Office Suite (Word and Excel) required
Strong time-management and organizational skills
Superior written and verbal communication skills
High level of personal integrity, reliability, and honesty
Ability to work effectively in teams and autonomously in a fast-paced environment
Bonus Points:
Basic medical terminology
Previous experience working remotely
What Youll Do:
Warmly greet and build rapport with patients virtually through phone interactions and video calls
Answer incoming calls promptly and politely; screen calls and take/relay messages as necessary
Verify patient insurance for outpatient therapy benefits (applicable locations only)
Provide communication on first visit expectations to all new patients
Advise patients of their financial responsibility (i.e., deductible, co-pay, or co-insurance responsibility per visit)
Capturing patient insurance cards, , and all other pertinent paperwork
Collect co-pay/deductible payments and provide a receipt with each transaction (as able)
Assist the Digital Health team with the enrollment process for Remote Therapeutic Monitoring
Perform additional administrative duties as communicated by the Digital Health Manager
CORA Physical Therapy is an Equal Opportunity/Affirmative Action employer. We are committed to building a team that represents a variety of backgrounds, experiences, and perspectives.
#J-18808-Ljbffr
Apply Now
Ignite Your Career With CORA!
As a Patient Services Coordinator at CORA, youll be a vital part of our clinical operations support team by providing meaningful patient interactions and exceptional customer service. Youll perform a wide range of administrative tasks, and above all, youll help create a great first impression and overall patient experience by demonstrating empathy and enthusiasm.
This is a full-time, remote position supporting our Digital Health program didate must be located in Eastern Standard Time Zone.
Who We Are:
CORA Physical Therapy provides a full range of outpatient services for clients with orthopedic problems, work-related injuries, sport injuries, and neuromuscular and neurological conditions. Our community is built on the passion and experience of clinicians who embrace our commitment to Treating Everyone Right.
What Youll Love
About Us:
Medical, dental, vision, disability, and life insurance
7 paid annual holidays + 2.5 weeks PTO that grows with time
401k Retirement & savings plan
Career growth opportunities within CORA
Leadership development: coaching, mentorship, and skill-building activities
What Youll Need:
Previous experience working in the healthcare setting
Fluency in Spanish preferred, not required
High School diploma or GED required
Previous customer service experience within the last two years required
Proficiency with Microsoft Office Suite (Word and Excel) required
Strong time-management and organizational skills
Superior written and verbal communication skills
High level of personal integrity, reliability, and honesty
Ability to work effectively in teams and autonomously in a fast-paced environment
Bonus Points:
Basic medical terminology
Previous experience working remotely
What Youll Do:
Warmly greet and build rapport with patients virtually through phone interactions and video calls
Answer incoming calls promptly and politely; screen calls and take/relay messages as necessary
Verify patient insurance for outpatient therapy benefits (applicable locations only)
Provide communication on first visit expectations to all new patients
Advise patients of their financial responsibility (i.e., deductible, co-pay, or co-insurance responsibility per visit)
Capturing patient insurance cards, , and all other pertinent paperwork
Collect co-pay/deductible payments and provide a receipt with each transaction (as able)
Assist the Digital Health team with the enrollment process for Remote Therapeutic Monitoring
Perform additional administrative duties as communicated by the Digital Health Manager
CORA Physical Therapy is an Equal Opportunity/Affirmative Action employer. We are committed to building a team that represents a variety of backgrounds, experiences, and perspectives.
#J-18808-Ljbffr
Apply Now