Digital Content Specialist (Costa Rica)

The Company Serving the People Who Serve the People Granicus is driven by the excitement of building, implementing, and maintaining technology that is transforming the Govtech industry by bringing governments and their constituents together. We are on a mission to support our customers by meeting the needs of their communities and implementing our technology in ways that are equitable and inclusive. Granicus has consistently appeared on the GovTech 100 list over the past 5 years and has been recognized as the best companies to work on BuiltIn. Over the last 25 years, we have served 5,500 federal, state, and local government agencies and more than 300 million citizen subscribers powering an unmatched Subscriber Network that uses our digital solutions to make the world a better place. With comprehensive cloud-based solutions for communications, government website design, meeting and agenda management software, records management, and digital services, Granicus empowers stronger relationships between government and residents across the U.S., U.K., Australia, New Zealand, and Canada. By simplifying interactions with residents, while disseminating critical information, Granicus brings governments closer to the people they serve—driving meaningful change for communities around the globe. Want to know more? See more of what we do here . The Digital Content Writer plays a pivotal role in shaping and delivering compelling editorial content for Destination Marketing Organizations (DMOs) through a network of talented freelance writers. Collaborating closely with these writers, the Digital Content Writer ensures the seamless production and timely delivery of diverse content formats such as blog posts and website copy utilizing the Simpleview CMS. In tandem with Simpleview’s digital strategists, SEO analysts, paid media analysts, and project managers, the Digital Content Writer will drive content creation initiatives and support digital marketing campaigns. What Your Impact Will Look Like Here Develop comprehensive style guides and content briefs tailored to each client, encompassing audience insights, tone of voice, and keyword strategies. Establish and maintain an editorial content calendar for full management projects, overseeing projects from conceptualization through post-launch assessment. Assign and oversee content requests for freelance writers, ensuring adherence to deadlines and compliance with copyright and privacy regulations. Meticulously edit and proofread content for accuracy, coherence, grammar, style, and alignment with brand guidelines. Assist the Manager, Digital Content in recruiting and onboarding new freelance talent, and ensuring prompt compensation for completed projects. Collaborate seamlessly with cross-functional teams—including marketing, design, and SEO—to craft cohesive content strategies aligned with business objectives. Maintain accurate project records to ensure efficient workflow and project tracking. Stay up-to-date with industry trends, adopting best practices and leveraging emerging technologies to enhance content quality and efficacy. You will love this job if you have Proven track record as a digital copywriter, preferably in an agency or marketing environment. Demonstrable expertise in writing, editing, and proofreading, supported by a diverse portfolio of digital copy samples. Deep understanding of digital marketing principles, encompassing SEO, SEM, social media, and email marketing. Proficiency in content management systems (CMS), social media management tools, and analytics platforms. Exceptional time management and organizational skills, with the ability to manage multiple projects simultaneously and meet strict deadlines. Strong communication and interpersonal abilities, facilitating effective collaboration with diverse teams and clients, and translating complex concepts into digestible content. Preferred Skills/Experience Bachelor's degree in English, Journalism, or Communications. Experience working with large freelance networks. Travel writing experience. Bi/multilingual. Functional understanding of HTML. Don’t have all the skills/experience mentioned above? At Granicus , we are trying to build diverse, inclusive teams. We do not have degree requirements for most of our roles. If you don’t meet every requirement above but are excited to learn more, we encourage you to apply. We might just be able to find another role that could be a perfect fit! Security and Privacy Requirements - Responsible for Granicus information security by appropriately preserving the Confidentiality, Integrity, and Availability (CIA) of Granicus information assets in accordance with the company's information security program.- Responsible for ensuring the data privacy of our employees and customers, their data, as well as taking all required privacy training in a timely manner, in accordance with company policies. The Team - We are a remote-first company with a globally distributed workforce across the United States, Canada, United Kingdom, India, Armenia, Australia, and New Zealand. The Culture - At Granicus , we are building a transparent, inclusive, and safe space for everyone who wants to bea part of our journey.- A few culture highlights include – Employee Resource Groups to encourage diverse voices- Coffee with Mark sessions – Our employees get to interact with our CEO on very important andsometimes difficult issues ranging from mental health to work-life balance and current affairs. - Microsoft Teams communities focused on wellness, art, furbabies, family, parenting, and more.-=- - We bring in special guests from time to time to discuss issues that impact our employeepopulation The Impact - We are proud to serve dynamic organizations around the globe that use our digital solutions to make the world a better place — quite literally. We have so many powerful success stories that illustrate how our solutions are impacting the world. See more of our impact here . Granicus is committed to providing equal employment opportunities. All qualified applicants and employees will be considered for employment and advancement without regard to race, color, religion, creed, national origin, ancestry, sex, gender, gender identity, gender expression, physical or mental disability, age, genetic information, sexual or affectional orientation, marital status, status regarding public assistance, familial status, military or veteran status or any other status protected by applicable law. Originally posted on Himalayas