Device Specialist, Relay TAQ

Remote Full-time
Description
Device Specialist at Amazon work on Manual Testing for the Amazon Relay products and Technology at the user level. They are pure Black Box Testers. They will perform audit on the work done by the Device Associates. They review the regression scope shared by QAEs and raise the discrepancies through proper channel and ensure appropriate regression tests are covered in release. Provide floor support to the team members and unblock the team whenever required.
Key job responsibilities
Roles and Responsibilities:
- Exhibits domain expertise across all components of a product.
- Acts as the one point contact responsible for all the bugs filed from DA activities in a product.
- Stays abreast to all the new features that are being pushed to regression and has a complete understanding of all the features in the product line.
- Does an impact analysis of legacy features and ensures test cases are maintained without ambiguity.
- Ensures all clarifications are addressed internally and appropriate bugs are filed.
- Represents all DA issues in LR calls and Triage calls. Gives complete context and details on issue in hand.
- Handles escalations and RCA and provides data to the managers.
- Identifies process improvements and puts appropriate action plans.
- Should be able to work in the absence of preset work instructions or other artifacts and be instrumental in setting up the documentation around the same.
- High level of influencing needed, often needs working with remote teams and teams outside the organization.
Basic Qualifications
- BE, BTech, Master of computer Applications (MCA), MSc Information Technology (IT) or graduate, preferably in a quantitative field of study with relevant exp of 2 - 3 years Information Technology (IT).
- Relevant QA experience
- Strong knowledge of QA methodology
- Ability to understand technical specifications
Preferred Qualifications
-BE, BTech, Master of computer Applications (MCA), MSc Information Technology (IT) or graduate, preferably in a quantitative field of study with relevant exp of 1 - 2 years in IT.
- Relevant experience QA
- Strong knowledge of QA methodology
- Ability to understand technical specifications
- Effective stakeholder communication
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.



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