Development Assistant
The Adirondack Mountain Club (ADK) is dedicated to protecting New York State wild lands and waters. They are seeking a Development Assistant to provide administrative support during a major fundraising year, assisting in donor engagement and membership operations.ResponsibilitiesProvide general administrative support, including filing, scanning, organizing records, and maintaining orderly digital and physical workspacesProcess incoming mail, including sorting, routing, and preparing materials for data entry and fulfillmentAssist with address updates and record maintenance, including completing manual address changes following mail appeals and NCOA updatesManage document scanning for membership records, including multiāyear backup digitization and ensuring all sensitive information (e.g., credit card details) is properly redactedSupport donor and member data entry, ensuring accuracy and adherence to data standardsAssist with membership fulfillment, including printing membership cards, preparing newāmember materials, and ensuring timely delivery of membership packetsSupport membership renewal processes, including preparing printed notifications, coordinating with mailing processors, and bringing materials to shipping carriers when neededAssist with generating acknowledgment letters, preparing donor correspondence, and supporting cultivation activities as assignedMaintain inventory of membership materials and assist with reāordering supplies as neededHelp prepare segmented mailing lists or pull basic data reports under the guidance of the Development & Membership ManagerProvide administrative and logistical support for the Senior Director of Development, including assisting with early-stage major gift efforts; coordinating travel and event logistics; preparing itineraries; and supporting meetings, visits, and donorāfacing activities as assignedIdentify and implement opportunities to increase operational efficiency across development and membership systems, including optimizing automated gift acknowledgment workflows, improving data processes, and exploring appropriate uses of AI tools to streamline tasksAssist with special initiatives, campaigns, events, or development projects as assignedSkillsMinimum of 1 year of experience in development or membership (major gifts experience preferred)Strong attention to detail and commitment to accuracyExcellent organizational skills and the ability to manage multiple tasks and deadlinesAbility to handle confidential information with discretionMust be tech-savvy and able to learn new programs and applications quickly and efficientlyComfort working with databases, spreadsheets, and digital toolsExperience with Salesforce is strongly preferredComprehensive knowledge of Microsoft Outlook, Teams, Word, Excel, PowerPoint, Zoom, Canva, and social media platformsStrong communication and customer-service skillsAbility to work independently and collaboratively as part of a teamWillingness to support both routine administrative tasks and special projectsCommitment to strong performance, accountability, and openness to feedbackMust have a solutions-oriented, can-do attitudeInterest in and enthusiasm for the nonprofit sectorBachelor's degree preferredBenefitsPaid vacation and holidaysMatching contribution to 403bHealth, vision, and dentalFree ADK workshopsDiscounts on store merchandise and rental equipmentCompany OverviewAdirondack Mountain Club engages in the protection of wildlands, water and parks by providing outdoor education and recreation activities. It was founded in 1922, and is headquartered in Lake George, New York, USA, with a workforce of 51-200 employees. Its website is https://www.adk.org/.
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