Developer Advocate Lead

Twingate is building a modern remote access solution that simplifies and improves the way businesses secure access to their cloud, SaaS, and on-prem resources. Twingate isbacked byleading investors such as BOND, WndrCo, 8VC, Green Bay Ventures, SignalFire, and Dropbox founders Drew Houston and Arash Ferdowsi. Our investors share our belief that in a world where workforces are becoming increasingly distributed, it is critical to be able to effectively secure access to apps, data, and environments.As part of our company culture, our belief in putting the customer first permeates our thinking in everything from our customer communications to the design process behind the product itself. If you take pride in creating experiences with the customer firmly at the center of the picture, we'd love to work with you.The OpportunityThis is your chance to become the bridge between Twingate's technology and our practitioner community. As our Developer Relations Lead, you'll be the face of our community programs, creating compelling content that resonates with practitioners and helps them understand the value of our security solutions. You'll build and nurture a thriving community ecosystem that drives our self-serve funnel while establishing Twingate as a thought leader in the networking & security space.You'll have the chance to:Shape our practitioner engagement strategy from the ground upCreate content that educates and inspires practitioners to adopt our solutionsBuild and foster a passionate community of Twingate practitionersEstablish yourself as a respected voice in the networking, security and developer spaces What You'll Do
Technical Evangelism: Demonstrate deep technical understanding of our product while communicating its value in accessible terms to IT/Security/DevOps practitioners
Content Creation: Develop compelling technical content including documentation, tutorials, videos, and blog posts that showcase Twingate's capabilities
Community Engagement: Represent Twingate at conferences, local meetups, and other industry events to increase awareness and drive sign-ups
Documentation Leadership: Own and enhance our documentation strategy, creating clear, comprehensive guides that help users progress from free to paid tiers
Self-Serve Journey Optimization: Identify and implement strategies to craft exceptional first impressions with Twingate to encourage affinity and advocacy
Feedback Collection: Gather insights from the developer community to inform product improvements and new features A Day In The Life Creating a YouTube tutorial series demonstrating Twingate implementation for specific use casesDeveloping vertical documentation that addresses the needs of different customer segmentsSpeaking at a developer conference about modern approaches to secure accessBuilding a Twingate brand ambassador program for power usersArranging an IRL meetup for hands on keyboard users of TwingateReviewing self-serve customer journeys to identify friction and bad experiences and implement solutions What You'll Bring 3+ years of experience in developer relations, technical advocacy, or a similar role that bridges technical and communication skillsStrong technical background with the ability to understand and communicate complex concepts to various audiencesExperience creating compelling technical content (videos, blog posts, documentation, tutorials)Excellent public speaking and presentation skillsProven ability to build and nurture technical communitiesSolid understanding of modern security concepts and practices (experience with zero trust security is a plus)Strong empathy for developers and practitionersAn "I'll figure it out" mindset and willingness to experiment across different channels Why Join Us? Impact: Your work will directly shape how practitioners experience and adopt our productVisibility: You'll be the face of Twingate in the IT/DevOps/Security practitioner communityCreative Freedom: Experiment with different channels and approaches to find what resonatesGrowth: As our developer community expands, so will your influence and opportunitiesCollaboration: Work across product, marketing, and sales teams to create a seamless customer journeyIf you're passionate about modern networking & security, love engaging with technical communities, and want to help practitioners do their best work securely from anywhere, we want to hear from you. Join us in our mission to simplify the way companies secure their businesses and help write the next chapter of our success story. Additional Information Twingate embraces diversity. We are proud to be an equal opportunity workplace and do not discriminate on the basis of sex, race, color, age, pregnancy, sexual orientation, gender identity or expression, religion, national origin, ancestry, citizenship, marital status, military or veteran status, genetic information, disability status, or any other characteristic protected by federal, provincial, state, or local law. Twingate is committed to working with and providing reasonable accommodation to individuals with disabilities. If you would like to request a reasonable accommodation for a medical condition or disability during any part of the application process, please contact:[email protected]

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