Desktop Investigator - Remote

**Overview:**
As a Desktop Investigator at CoventBridge Group, you will conduct investigative assignments primarily by phone and online research from the comfort of your own home office. Join our global leader in full-service investigations and uncover the story behind every claim. **Responsibilities:**
• Review case documentation, client instructions, and prior reports to plan investigative strategies
• Conduct research using public and private databases, social media, and open-source tools
• Make up to 75 outbound calls per day to collect information from medical providers, employers, and third parties
• Support field investigators with insights, updates, and case coordination
• Write detailed, accurate, and unbiased reports that clearly document findings and conclusions
• Maintain organized, up-to-date records within the case management system
• *Qualifications:**
• Hold or qualify for a valid Private Investigator's License (as required by state)
• Communicate clearly and professionally in both written and verbal formats
• Demonstrate persistence and professionalism when speaking with third parties
• Analyze and interpret complex or conflicting information with accuracy
• Prioritize multiple cases while maintaining attention to detail and deadlines
• Work independently with integrity, initiative, and sound judgment
• *Preferred Qualifications:**
• Earned an associate's degree or higher
• Understand basic medical terminology or have exposure to the healthcare industry
• Thrived in a fast-paced, high-volume investigative environment
• *Benefits:**
• Base Rate: $18.00/hr
• Company Paid Training
• Remote Work Flexibility
• Medical, Dental, Vision Insurance
• Company-paid Life, LTD and STD Insurance
• 401(k) with 4% Company Match
• Paid Time Off with Company Paid Holidays
• Tuition Assistance After 1 Year

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