Deployment Project Manager

Arctic Wolf is a cybersecurity company that focuses on delivering innovative solutions to protect organizations worldwide. They are seeking a Deployment Project Manager to work closely with customers and partners, ensuring the successful implementation of Arctic Wolf services while driving process improvements and enhancing customer experience.ResponsibilitiesCreate and maintain project plans, track customer requirements and translate customer/partner requests into project deliverablesAssist Professional Services Engineers to manage technical project milestones for implementing Arctic Wolf services from close of sale through customer validated installation of serviceWork closely with our sales team to gather and document customer expectations and requirements to ensure successful deploymentsBe an advocate for positive change and improvement within the organization by identifying and communicating the compelling needs for change/improvementFacilitate and/or conduct meetings with clients to ensure project milestones are being hitEnsure quality standards and metrics are being consistently applied in the implementation of projectsWeekly status updates for implementation Projects in progressPerform other projects and responsibilities, as assignedSkillsAssociates degree, or combination of education and relevant experience1 to 3 years of Project Management experienceAt least 6 months of Project Management experience, in Project Manager 1 RoleAbility to contribute to process improvements and to manage projects in a technology-based service organization desiredAptitude for technology knowledge, spreadsheet and Salesforce utilization; previous experience with project management toolsFanatical devotion to customer service, business quality, and data securityThe ideal candidate thinks out-of-the-box and energizes others with passion, quality and commitmentExcellent organizational skills and written/oral communication skillsMust have the ability to be flexible and work in a rapidly changing environmentPrevious customer facing experienceSome travel may be requiredPMI or CAPM CertificationBenefitsEquity for all employeesFlexible time off and paid volunteer daysRRSP and 401k matchTraining and career development programsComprehensive private benefits plan including medical, mental health, dental, disability, life and AD&D, and value-added servicesRobust Employee Assistance Program (EAP) with mental health servicesFertility support and paid parental leaveCompany OverviewArctic Wolf is a cyber security company that provides cloud-native security operations technology to reduce cyber risks. It was founded in 2012, and is headquartered in Eden Prairie, Minnesota, USA, with a workforce of 1001-5000 employees. Its website is https://arcticwolf.com/.



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