Dental Revenue Cycle Architect – Build Billing Systems, KPIs, Workflows, and Team Structure

Dental Revenue Cycle Architect – Build Billing Systems, KPIs, and Workflows We are a high-volume, multi-location orthodontic dental organization seeking a Dental Revenue Cycle Architect to design, optimize, and operationalize our entire billing infrastructure. This is a strategic leadership engagement, not a claims-processing role. We need someone who has built or overseen billing departments at scale. Scope of Work You will be responsible for architecting the full revenue cycle system, including: • Mapping end-to-end billing workflows (verification → claims → A/R → appeals → posting) • Designing SOPs, work queues, automation, and productivity standards • Creating KPI frameworks, dashboards, and biller performance metrics • Conducting a comprehensive audit of current billing operations • Identifying and eliminating revenue leakage and workflow bottlenecks • Establishing a scalable staffing model (onshore + offshore mix) • Building payer-specific protocols for denials and A/R recovery • Advising on CRM/work management structure for billing (HubSpot, Ortho2, OpenDental, etc.) What We Need Only apply if you meet all of these requirements: • 7+ years in dental or medical revenue cycle leadership • Direct experience building or managing a billing department (not just working in one) • Proven ability to design KPIs and reporting systems • Demonstrated results reducing A/R aging and denial rates • Strong understanding of dental and orthodontic billing • Ability to create detailed SOPs and system architecture • Experience working with multi-location groups or DSOs What We Are NOT Looking For • Claim processors • Entry-level dental billers • Virtual assistants • Anyone without RCM leadership experience Engagement Phases Phase 1: Full audit + workflow mapping Phase 2: KPI system + staffing model + SOP development Phase 3: System design + CRM/work queue architecture Phase 4: Implementation guidance + optimization review This role is for a highly experienced RCM professional who has designed billing systems, built teams, and driven measurable financial improvement. Apply tot his job