Dental Accounts Receivable Representative - Full Time

Job Type Full-time Description At DOCS Dental, we believe every patient deserves not only excellent dental care but also a seamless and stress-free financial experience. Our practice is built on compassion, communication, and trust - values that also extend to how we support and empower our team. As we continue to grow, we're looking for a Dental Accounts Receivable (AR) Representative to join our administrative team and help ensure the financial health of both our patients and our practice. Schedule: • Monday through Friday - 8:30am - 5:30pm • Occasional overtime required based on billing cycles or deadlines. Responsibilities: • Generate and submit accurate claims and invoices for dental services to insurance companies and patients. • Review and verify patient insurance eligibility and dental benefits. • Maintain and update patient accounts with payment details, insurance updates, and account adjustments • Monitor accounts receivable aging reports to identify overdue accounts and implement collection strategies. • Prepare and submit dental insurance claims electronically or via paper as required. • Follow up on unpaid claims and work with insurance companies to resolve disputes or discrepancies. • Communicate with patients to explain billing procedures, account balances, and payment options. • Address and resolve patient inquiries and complaints regarding their accounts. • Ensure all billing practices comply with federal and state regulations, including HIPAA. • Keep updated on changes in dental billing codes and insurance regulations. • Work closely with dental office staff, including dentists and hygienists, to ensure accuracy in billing and coding. • Collaborate with office management to improve billing processes and systems. Requirements • High school diploma or equivalent; associate's degree in accounting, business administration, or a related field preferred. • Previous experience in accounts receivable in a dental setting • Must have experience with Denticon. • Must have experience with Ortho Accounts Receivable. • Must have a Real ID • Certification as a Dental Billing Specialist or similar credential is a plus. DOCS Health is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Apply tot his job