Delta Air Lines is hiring: Co-op, UX Research and Design - Crew Resources (Fall,

Co-op, UX Research and Design - Crew Resources (Fall, 2025)Join to apply for the Co-op, UX Research and Design - Crew Resources (Fall, 2025) role at Delta Air LinesCo-op, UX Research and Design - Crew Resources (Fall, 2025)Join to apply for the Co-op, UX Research and Design - Crew Resources (Fall, 2025) role at Delta Air LinesGet AI-powered advice on this job and more exclusive features.How You'll Help Us Keep Climbing (Overview & Key Responsibilities)Responsibilities will expand across the three terms, with increasing independence and scope:Assist with user research activities, including interviews, contextual observations, heuristic audits, and synthesis of findingsSupport workflow mapping, customer journey diagrams, service blueprints, and UI/UX evaluationsContribute to wireframes, mockups, and interactive prototypes using tools like FigmaParticipate in collaborative design critiques, system audits, and cross-functional working sessionsDocument emerging design patterns, contribute to the evolving design system, and help define/document standardsShadow UX teams working on AI/ML integration and explore how predictive technologies can support human decision-makingCommunicate design intent through clear visual documentation, written summaries, and occasional presentationsStudents must be able to complete 3 alternating rotations in Atlanta, GA in line with the below schedule:Fall 2025 - 1st rotationSummer 2026 - 2nd rotationSpring 2027 - 3rd rotationWhat You Need To Succeed (Minimum Qualifications)Working as a Co-op does not guarantee a full-time opportunity upon graduation. This position is intended to provide you with educational, and professional work experience to prepare you for the workforce.This position requires you to work for 3 alternating semesters. You cannot actively take any courses (inclusive of online or in-person) and work as a Co-op at the same time, which may delay your graduation by 1-2 semesters.Enrolled in a Bachelor's degree program in Human-Computer Interaction, Design, Cognitive Science, Computer Science, Psychology, or a related fieldEligible for a 3-term Co-Op rotation through your academic institutionFoundational understanding of user-centered design and accessibility principlesFamiliarity with UX tools such as Figma, FigJam, Miro, or similarPortfolio or work samples that demonstrate design thinking and problem-solving skills (classwork, passion projects, or personal case studies welcome)Strong visual and written communication skillsProactive curiosity—you ask questions, spot gaps, and take initiativeComfort with ambiguity and interest in working in a complex, fast-moving environmentCollaborative mindset with openness to feedback and a growth orientationInterest in enterprise UX and the intersection of design, technology, and human performanceMentorship from senior UX team membersExposure to product development lifecycles and agile team dynamicsOpportunities to shadow usability tests, stakeholder presentations, and AI/ML collaborationsAccess to UX learning resources and team critiques for continuous skill developmentOn-campus with some work from home daysConsistently prioritizes safety and security of self, others, and personal data.Embraces diverse people, thinking, and styles.Possesses a high school diploma, GED, or high school equivalency.Is at least 18 years of age and has authorization to work in the United States.What Will Give You a Competitive Edge (Preferred Qualifications)Benefits and Perks to Help You Keep ClimbingSeniority levelSeniority levelInternshipEmployment typeEmployment typeInternshipJob functionJob functionInformation TechnologyIndustriesAirlines and AviationReferrals increase your chances of interviewing at Delta Air Lines by 2xGet notified about new User Experience Researcher jobs in Atlanta, GA.Atlanta, GA $94,000.00-$129,250.00 2 weeks agoAtlanta, GA $188,219.00-$221,540.00 6 hours agoAtlanta, GA $150,000.00-$180,000.00 3 days agoAtlanta, GA $79,700.00-$119,490.00 6 hours agoAtlanta, GA $110,000.00-$125,000.00 1 day agoAtlanta, GA $133,800.00-$237,600.00 1 week agoAtlanta, GA $106,500.00-$183,700.00 23 hours agoSenior User Experience Designer- Identity and SecuritySenior User Experience Designer / On-site / Atlanta, GAUser Experience and Information Architecture SpecialistEcommerce Site Experience Manager/SpecialistSenior Manager, Experience Design, CommerceAtlanta, GA $160,500.00-$259,600.00 1 week agoDigital User Experience/User Interface (UX/UI) Designer [On-Site in Charlotte]Atlanta, GA $121,422.84-$147,262.50 1 week agoFall 2025 Intern - UX Design - Cloud, AI, Solutions & Enablement (BS/MS)Conversion Rate Optimization Specialist 4375We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
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