Delivery Assurance Field Rep

Quest Global delivers world-class end-to-end engineering solutions by leveraging our deep industry knowledge and digital expertise. The Delivery Assurance Field Rep will evaluate supplier produced Aero-Engine parts, manage delivery issues, and ensure quality assurance while developing positive relationships with customers and suppliers. Responsibilities Evaluate and ensure supplier produced Aero-Engine parts are delivered by commitment dates as well as identify delivery issues and manage sustainable corrective improvement actions Make detailed observations, gather part and process data, interpret/analyze that data, ensure closure of engineering questions and part non-conformances Monitor MRP tools, Production schedules, WIP (shop floor), and Non-conformances against delivery commit dates. Estimate / revise delivery dates Identify bottlenecks, conduct gap analysis, create mitigation plans, generate and track action items to closure Work requires the natural ability to easily develop positive, customer-facing, working relationships with engineers, buyers, and program management at both the OEM and supply base levels Conduct part transition planning, execution, and verification work Document, summarize, write reports, and disseminate information per requirements Skills Evaluate and ensure supplier produced Aero-Engine parts are delivered by commitment dates as well as identify delivery issues and manage sustainable corrective improvement actions This remote position requires aspects of Supply Chain Management, Procurement, Manufacturing, and Quality Assurance disciplines along with the ability to travel Make detailed observations, gather part and process data, interpret/analyze that data, ensure closure of engineering questions and part non-conformances Monitor MRP tools, Production schedules, WIP (shop floor), and Non-conformances against delivery commit dates Estimate / revise delivery dates Identify bottlenecks, conduct gap analysis, create mitigation plans, generate and track action items to closure Work requires the natural ability to easily develop positive, customer-facing, working relationships with engineers, buyers, and program management at both the OEM and supply base levels Conduct part transition planning, execution, and verification work Document, summarize, write reports, and disseminate information per requirements History of customer facing interaction Familiarity with MRP, Production Scheduling, Delivery estimation, Risk analysis, Crisis mitigation, and sub-tier supplier involvement Experience with warehousing, shipping and distribution Assessing Supplier Health / Supplier Development Knowledge of purchasing and quoting processes Evaluating production capacity in a manufacturing environment Planning of Material / Inventory / Tool / Buffer stocks History (breadth and depth) with manufacturing processes Ability tread/interpret drawings including understanding of GD&T and critical characteristics (KPCs) Involvement with Process Planning and Production Readiness reviews Familiarity with Control Plans and Operating/Work Instructions Exposure to Lean methodologies and tools Knowledge of material packaging and handling Experience with quality systems and industry standards compliance (including process and material certs) Knowledge of part qualification requirements (including PPAP/FAI processes) Understanding proper Measurement/Inspection tool use and requirements History identifying and resolving part quality and delivery issues - including utilization of formal problem solving tools and NCM requirements Familiarity with Six Sigma methodologies, tools, terms Experience working within AS9100, ISO9001 environments Creating work instructions Proficiency using MS office suite Self-motivated, disciplined, and organized Passion for developing technical and business solutions Ability to persuade and influence without authority Superior Customer/Supplier interaction Excellent verbal and written communication skills 100% of travel is required U.S. citizenship is required Benefits 401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Referral program Vision insurance Short/Long Term Disability Company Overview Quest Global is an engineering solutions company that offers a range of services in the engineering and technology domains. It was founded in 1997, and is headquartered in Singapore, Central Region, SGP, with a workforce of 10001+ employees. Its website is