Dedicated Support Engineer (DSE) / Rocky Linux Consultant - 100% REMOTE

Remote Full-time
About the position

SME for Architecture in Linux Red Hat
Role: Dedicated Support Engineer – Rocky Linux Infrastructure (Advisory).
Duration: 6 months (8 hours a week)
Experience: Minimum 10-12+ overall years Centos Red Hat “Fedora”
Role Summary
Senior Rocky Linux infrastructure advisor providing proactive, strategic guidance
Focus on performance, stability, security, and operational excellence
Advisory-only role (no hands-on implementation or system administration)
Key Responsibilities
Assess Rocky Linux environments and identify optimization opportunities
Provide recommendations for compute, storage, and network configurations on Rocky Linux platforms
Analyzes the client system and storage performance and suggest Rocky Linux tuning strategies
Advise on capacity planning and resource utilization for Rocky Linux systems
Recommend operational best practices and incident prevention strategies
Guide on automation and workflow optimization in Rocky Linux environments
Provide patch management, security hardening, and OS lifecycle planning guidance for Rocky Linux
Review documentation and deliver knowledge transfer sessions
Prepare written recommendation reports and KPI tracking
Participate in regular customer advisory and review sessions
Role Boundaries
No hands-on configuration or remediation
No system administration or production changes
No staff augmentation or 24/7 operational support

Responsibilities
• Assess Rocky Linux environments and identify optimization opportunities
• Provide recommendations for compute, storage, and network configurations on Rocky Linux platforms
• Analyzes the client system and storage performance and suggest Rocky Linux tuning strategies
• Advise on capacity planning and resource utilization for Rocky Linux systems
• Recommend operational best practices and incident prevention strategies
• Guide on automation and workflow optimization in Rocky Linux environments
• Provide patch management, security hardening, and OS lifecycle planning guidance for Rocky Linux
• Review documentation and deliver knowledge transfer sessions
• Prepare written recommendation reports and KPI tracking
• Participate in regular customer advisory and review sessions

Requirements
• Strong hands-on experience with Rocky Linux (mandatory)
• Enterprise Linux experience (RHEL / CentOS) strongly preferred
• Solid knowledge of Rocky Linux OS internals and administration concepts
• Understanding of compute, storage, and networking fundamentals
• Experience with Linux performance and stability analysis
• Knowledge of patching, security hardening, and OS lifecycle management on Rocky Linux
• Ability to produce clear technical recommendations and documentation
• Strong customer-facing communication and advisory skills
• Senior-level experience in enterprise infrastructure environments

Nice-to-haves
• Rocky Linux / RHEL certifications (RHCE/RHCSA or equivalent)
• Experience in consulting or advisory roles

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