Day Program Manager

Harc, Inc. is dedicated to supporting individuals with intellectual disabilities, and they are seeking a Day Program Manager to provide case management services and coordinate the implementation of programs for individuals on their caseload. The role involves liaising with funding agencies, supervising staff, and ensuring the delivery of comprehensive services and supports for participants.ResponsibilitiesSupport Harc in advancing its mission by supporting its community and governmental advocacy efforts; demonstrating individual care and respect in all interactions with people and supporting activities that promote Harc’s financial stability, including attending or otherwise supporting major fundraisersCoordinates and communicates the total program plan of individuals with intellectual disability assigned to caseload. Collects, organizes and analyzes information about participants through records, tests, interviews, and staff input in order to assess interests, aptitudes, manual skills, emotional maturity, social adaptation and other abilities. Assists participants with personal needs when necessaryCoordinates the Individual Plan and assumes responsibility for monitoring implementation of Individual Plan and Action Plan. Attends individual meetings: provides programmatic input at yearly and scheduled meetingsCompletes and keeps current all necessary paperwork surrounding the individuals’ including but not limited to Individual Plans, Semi-Annual Progress Reports, WATER Safety Assessments and Protocols, DDS Emergency Fact Sheets, Harc’s Emergency Cards, Action Plans, Attendance records, and other correspondence. Writes reports as necessary: accumulates day program and behavioral data generated from a variety of sources including situational assessments, progress reports, behavioral plans, and staff input. Develops comprehensive Action Plans that includes individual objectives. Forwards completed reports to the appropriate funding agency representative following established timelines. Completes and maintains accurate and complete participant records: meets Harc’s and Medicaid reporting requirements. Provides follow-up and follow along services for caseload individuals’ discharged from programDirects and assists staff in planning, coordinating, and implementing comprehensive services and supports for individuals in Harc’s Day ProgramsFollows appropriate safety practices in Harc’s Day Programs: establishes a culture of safety for both staff and individualsInstructs staff in best practices in working with individuals with intellectual disability. Offers feedback directly support staff, Provides direct supervision to support staff based on the union contract and agency policy and proceduresPerform logistical functions as needed such as but not limited to daily staffing assignments, individual daily attendanceWill perform payroll functions, monitor staff time and attendance and supervise accordinglyProvides counseling support to individuals as needed: counsel individuals to cope effectively with programmatic changes and social situations; make referrals to appropriate source when emotional counseling that is deemed necessaryFollows established behavioral plans as necessary. Provides ancillary case management services: assists and supports participants in obtaining necessary services or makes a referral for other assistance, i.e., medical, financial, recreational, residential, or any information or service when neededConducts and documents staff meetingsIn the event of inadequate staffing levels or job action must be available to assist with direct participant supportMaintain up-to-date training commensurate with the position as well as participate in various professional development workshops, trainings, or webinarsRegular attendance and punctuality with limited unscheduled absences is requiredProvides specialized training in various topic groupsChairs in-house committees as assignedAdministers medication to persons unable to self-medicate per medication certification requirementsSkillsKnowledge typically associated with a Bachelors degree in a human serviceExperience in Special Education, Counseling and/or behavioral programming required. At least one-year minimumCompetence in Microsoft Word and Excel for Windows and Ability to format and print documentsMust have a valid Driver's LicenseMust have reliable transportationAbility to lift 50 poundsAbility to bend, reach, stand, and pullAbility to keep participants safe including the use of emergency restraint if neededAbility to transfer an individual from a wheelchair to changing area following the individual's specific protocolAbility to operate standard office equipmentAbility to complete significant amounts of computer screen work and data entry without restrictionAbility to communicate clearly with both staff and participantsExhibit strong organizational abilitiesAbility to teach staff best practicesAbility to select and use training/instructional methods and procedures appropriate for the situation when learning or teaching new thingsAbility to adapt to making generalizations, evaluations or decisions based on sensory or judgmental criteriaProficiency in correspondence and report writingAbility to use logic and reasoning to identify strengths and weaknesses of alternative solutions, conclusions or approaches to problemsAbility to model a professional demeanor for colleagues and superviseesAbility to work well within the framework of a group decision making modelAbility to monitor/assess performance of yourself, other individuals, or organizations to make improvements or take corrective actionAbility to analyze diverse problems and initiate solutionsAbility to maintain professionalism and composure in a variety of situations including crisesAbility to absorb training and apply knowledge to the solution of diverse problemsAbility to adapt to performing a variety of duties often changing from one task to another of a different natureDemonstrates communication skills that reflect patience, clarity, and collegialityRegular attendance and punctuality with limited unscheduled absences is requiredBenefitsComprehensive benefits including health, dental, and vision insurance401(k) plan with a 9.5 percent contribution by HarcGenerous paid time offProfessional development opportunitiesFlexible work hours and partial remote work optionsCompany OverviewOur Mission Harc provides support for a lifetime to individuals with intellectual and related disabilities and their families so they may enjoy lives of quality, inclusion, and dignity. It was founded in 1951, and is headquartered in Hartford, Connecticut, USA, with a workforce of 201-500 employees. Its website is https://harc-ct.org.



Apply Now