Dataiku Support

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world. Job DescriptionKey Responsibilities:1. Dataiku Platform & User Support• Act as a primary point of contact for Dataiku platform users, helping them overcome obstacles, troubleshooting errors, and in general supporting users in developing the know-how required to effectively utilize platform capabilities.• Provide hands-on support to users in data preparation, automation, model deployment, and workflow orchestration within Dataiku.• Assist users in navigating Dataiku's interface, helping them leverage visual recipes, coding integrations (Python, SQL), and automation features effectively.• Develop and maintain platform best-practices, FAQs, and user guides to facilitate self-service support.• User Enablement, Training & Best Practices Development• Help conduct training sessions and workshops to onboard new users and educate teams on best practices in Dataiku.• Assist users in troubleshooting workflows, debugging scripts, and optimizing model execution within the platform.• Support cross-functional collaboration, helping data engineers, analysts, and data scientists maximize the platform's capabilities.• Stay up to date with Dataiku's latest features and enhancements, ensuring users are aware of new functionalities and improvements.Required Qualifications:• 3+ years of experience of hands-on experience working with the Dataiku platform in an enterprise setting and ideally in Banking & Financial Services.• 5+ years of experience in data science, analytics, or machine learning, with hands-on exposure to model development, feature engineering, and data pipelines.• Strong problem-solving skills, with the ability to diagnose and troubleshoot technical issues within Dataiku.• Deep knowledge of Dataiku's visual and code-based functionalities, including visual recipes, Python notebooks, SQL integration, and ML workflows.• Experience with data science and analytics workflows, with the ability to guide users through best practices.• Excellent communication and training skills, with experience in user support, documentation, and technical enablement.• Experience working collaboratively with data engineers, analysts, and data scientists to leverage Dataiku effectively.Life at CapgeminiCapgemini supports all aspects of your well-being throughout the changing stages of your life and career. For eligible employees, we offer:Flexible workHealthcare including dental, vision, mental health, and well-being programsFinancial well-being programs such as 401(k) and Employee Share Ownership PlanPaid time off and paid holidaysPaid parental leaveFamily building benefits like adoption assistance, surrogacy, and cryopreservationSocial well-being benefits like subsidized back-up child/elder care and tutoringMentoring, coaching and learning programsEmployee Resource GroupsDisaster ReliefDisclaimerCapgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship.Capgemini is committed to providing reasonable accommodations during our recruitment process. If you need assistance or accommodation, please get in touch with your recruiting contact.Click the following link for more information on your rights as an Applicant http://www.capgemini.com/resources/equal-employment-opportunity-is-the-lawCapgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fuelled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2023 global revenues of €22.5 billion.

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