Data Systems Administrator

Remote Full-time
JOB DESCRIPTION:

Candidates for this NH Dept of Education role should have prior experience with data collection/management, data system administration, and end user support in relation to data systems. Any experience supporting data and data systems related to education are a plus.

CHARACTERISTIC RESPONSIBILITIES:

· Provide system support and end user support for home grown systems like myNHDOE (single sign-on system), SEEDS (master data management), iNHDEX (student level data collection system), and ESSP (school district level data collection system).

· Advise and train school district employees and NHED personnel in system access and use of supported systems.

· Troubleshoot system issues to help restore normal functioning.

· Make recommendations to expand or modify system to serve new purposes or improve workflow.

· Test the release of bug/fixes and feature enhancements for supported systems.

· Consult with management to ensure agreement on system principles.

· Assess the usefulness of pre-developed application packages and adapt them to NHED’s needs.

· Provides support for data collection, processing, reporting, and documents the policies and procedures for agency data collection to ensure accuracy of program outcomes, metrics, and state and federal reporting.

Experience:

· At least five years of experience as a data system support analyst/administrator and/or data analyst.

· Proficient with Microsoft Office (e.g. Excel, Word, Outlook) and SQL

· Experience using and administering JIRA a plus.

Skill/Experience Description

Required/Desired

Amount of Experience

Candidate Experience

Experience working in data collection/management/analysis

Required

5 Years

Experience with data system administration/analysis

Required

5 Years

Experience providing end user support for data systems

Required

5 Years

Experience with data system testing

Required

3 Years

Microsoft Office (e.g., Excel, Word, Outlook)

Required

5 Years

SQL

Highly desired

3 Years

Experience using and administering JIRA

Nice to have

2 Years

Experience working with education-related data or data systems

Nice to have

Exceptional communication skills (both written and verbal) are required

Required

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