Data Operations Analyst-HC

A career that makes a difference! At Heller Consulting, an RKD Group company, we empower mission-driven organizations with technology strategy, CRM planning, implementations, change leadership, and data services. Heller was established in 1996 and is a registered B Corporation, recognized as one of a select group of businesses that meets the highest standard of verified social and environmental performance, public transparency, and legal accountability to balance profit and purpose. We’re proud that people from a range of backgrounds have chosen Heller as the workplace where they can make a difference. We’re committed to continually evaluating how to create an inclusive and diverse culture where everyone, including our clients, feels at home. The Data Operations Analyst is responsible for executing operational workflows to deliver a variety of data services for our customers, including campaign execution, report creation, systems integration, data hygiene, data enrichment, and more. The Data Operations Analyst brings a procedure-oriented analytical skillset to bear on a high volume of data-centric work. RESPONSIBILITIES: Analyzing and transforming a variety of data sets in a variety of formats, including data in databases, flat file data (CSV, JSON, Parquet, etc.), ensuring data is ready for operational use. Executing workflows in various commercial data workflow systems, including Knime, Alteryx, Airflow, and various proprietary workflow systems. Interpreting and clarifying customer instructions, which may be incomplete, translating those instructions into technical details and input required to deliver complex services. Working closely with other Analysts to deliver work collaboratively, creating concurrent data processing capability for larger projects and deliverables. Continuously learning new tools, techniques, and technologies to support diversification and growth in our service offerings. PREFERRED SKILLS AND QUALIFICATIONS: Analytical thinking and reasoning Data analysis in Excel General understanding of relational databases and the principles of managing data in databases Ability to learn new business processes and systems Ability to apply high-level business processes to newly learned tools, techniques, and technologies Strong, clear, professional communication, both written and oral Strong time management LOCATION: Remote, U.S. Some limited, company-funded travel may be required to attend annual staff activities or larger team meetings. WORKING HOURS: Our business operation requires employees to work in one of the four, continental U.S. time zones during regular, Mon-Fri business hours. Pay Range expected for the position: $50k-$75k annually. (The position level and compensation for this role will be determined based on the market location, experience, job skills, and qualifications of the candidate) RKD Group offers highly competitive compensation commensurate with experience, and a full range of benefits. RKD Group is an Equal Employment Opportunity employer. No sponsorships available for this position.