Data Entry Associate (Tech Support) – Indeed Jobs US

September 12, 2025
We are seeking a detail-oriented DEA (Data Entry Agent) to join our team and support a leading telecommunications client. This involves handling data entry, dispatch operations, and occasional communication/calls with technicians and supervisors to ensure smooth workflow and coordination.
Bold Business is a US-based leading global business processing outsourcing firm with over 25 years experience and $7B+ in client engagements. We enable companies of all sizes to scale by providing global outsourcing talent services.
Key Responsibilities

Accurately enter and update data in internal systems.
Manage dispatch tasks, ensuring timely coordination of service requests.
Monitor and track job progress, addressing any scheduling or logistical challenges.
Occasionally communicate with field technicians and supervisors to confirm details and provide necessary updates.
Maintain organized and accurate records of completed and pending work.
Adhere to company policies and procedures while handling sensitive information.
Perform any other tasks assigned by the company as needed.

Qualifications

Must have a reliable work-from-home setup, including a laptop or desktop computer and a stable internet connection,
Strong attention to detail and accuracy in data management.
Ability to multitask and work in a fast-paced environment.
Excellent written and verbal communication skills.
Proficiency in using computer applications, including spreadsheets and internal systems.
Problem-solving skills and the ability to work independently with minimal supervision.
Prior experience in the telecommunications industry is a plus.




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