Data Collection Operations Specialist (Contract)

We are seeking an experienced operations professional to manage critical data acquisition infrastructure supporting advanced AI model development. This contract role requires exceptional operational acumen, demonstrated ability to scale complex workflows, and meticulous attention to quality standards across high-volume data collection initiatives.Primary ResponsibilitiesStrategic Operations ManagementOversee end-to-end execution of multiple concurrent data acquisition programs encompassing speech, visual, textual, and audio content streamsDevelop and implement scalable operational frameworks ensuring consistent achievement of volumetric targets while maintaining stringent quality thresholdsDrive continuous process improvement through systematic identification and elimination of operational inefficienciesStakeholder & Contributor ManagementDesign comprehensive contributor engagement strategies optimizing recruitment, onboarding, retention, and successful task completionEstablish robust support infrastructure delivering timely resolution of technical and procedural inquiriesCultivate productive relationships with internal stakeholders through transparent communication and data-driven insightsQuality Assurance & ComplianceImplement rigorous quality control methodologies maintaining data acceptance rates exceeding 95%Ensure strict adherence to data governance protocols, consent management, and regulatory requirementsDevelop predictive quality indicators enabling proactive intervention and remediationPerformance Analytics & ReportingGenerate comprehensive operational intelligence providing actionable insights for strategic decision-makingEstablish KPI frameworks measuring throughput, quality, efficiency, and contributor satisfactionDeliver regular executive summaries highlighting achievements, challenges, and optimization opportunitiesWorking ArrangementsThis position offers complete location flexibility within European time zones. Candidates must maintain reliable high-speed internet connectivity and professional home office environment conducive to managing distributed operations.Application RequirementsQualified candidates should demonstrate clear alignment with outlined competencies and provide specific examples of operational excellence in similar environments. We value diverse perspectives and encourage applications from candidates with non-traditional backgrounds who possess relevant transferable skills.RequirementsRequired QualificationsProfessional ExperienceMinimum 1-3 years operational management experience within data-intensive environments (crowdsourcing platforms, research operations, content moderation, or similar domains)Demonstrated success managing distributed contributor networks (100+ simultaneous participants)Proven ability to meet aggressive performance targets while maintaining exceptional quality standardsTechnical & Analytical CompetenciesProficiency in operational tools and platforms for workflow management, data tracking, and process automationStrong analytical capabilities with experience translating complex data into actionable operational strategiesFamiliarity with quality assurance methodologies and statistical sampling techniquesCommunication & LeadershipExceptional written and verbal communication skills in English (additional languages highly valued)Experience delivering technical support through multiple channels (email, chat, ticketing systems)Ability to influence without authority and drive results through collaborative partnershipsOriginally posted on Himalayas

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