Cyber Security Analyst- (Remote- Nationwide)
Salary : $90,000-$110,000
Compass Technology is a dedicated internal team for Compass Group delivering enterprise-wide initiatives that support our diverse customer base and enhance our business operations. Our domain encompasses a vast spectrum of opportunities, from hands-on desk support to Cybersecurity, Cloud Engineering, AI, and Modern Application development. We are committed to building robust IT infrastructures, driving digital transformation, and much more.
Job Summary
The Cyber Security Analyst is a key contributor in the Cybersecurity organization, primarily responsible for designing, administering, and continuously improving Compass Group North Americas phishing simulation and security awareness program. This role focuses on reducing organizational risk from email borne threatssuch as phishing, business email compromise (BEC), malware delivery, and credential harvestingby shaping user behavior through realistic simulations, targeted education, and measurable outcomes.
In addition to leading phishing simulation and awareness initiatives, the cyber security analyst provides support for email security alerting and response, including analysis of reported phishing messages and collaboration with Cybersecurity Administration and Incident Response teams when real-world threats are identified. The ideal candidate is detail oriented, metrics driven, and comfortable blending user communication and technical analysis to strengthen Compasss human layer defenses.
Job Responsibilities
• Administer the enterprise phishing simulation program, including campaign planning, user segmentation, scheduling, templates, landing pages, and reporting, ensuring simulations reflect current threat trends and business relevant scenarios.
• Design and deliver targeted security awareness and training materials, such as microlearning's, job aids, tip sheets, and role or behavior based interventions informed by simulation results and observed attack patterns.
• Analyze phishing simulation and awareness metrics, including susceptibility rates, reporting rates, repeat clickers, and false positives, and translate results into actionable insights and recommendations for technical and business stakeholders.
• Continuously mature the phishing and awareness program, introducing new attack techniques (e.g., QR phishing, OAuth consent phishing, BEC scenarios) and adjusting cadence, difficulty, and messaging to align with organizational risk priorities.
• Partner with Cybersecurity leadership, HR, and Compliance to align phishing simulations and awareness initiatives with policy requirements, training expectations, and broader culture of security objectives.
• Serve as a subject matter resource for phishing related education, providing guidance to stakeholders on emerging social engineering trends and prevention strategies.
• Monitor email security posture and phishing activity to identify trends and insights that inform awareness content and simulation design.
• Coordinate with Incident Response and other cyber teams on confirmed incidents, ensuring lessons learned are fed back into simulations and training content to prevent recurrence.
Program and Operational Support
• Generate regular metrics for reporting and dashboards covering phishing simulation performance, awareness effectiveness, email threat trends, and communicate results clearly to both technical and nontechnical audiences.
• Support tuning and optimization of phishing defense and email security tooling where improvements directly enhance reporting accuracy, user experience, or simulation fidelity.
• Document simulations, investigations, and program changes to ensure repeatability, auditability, and continuous improvement.
Qualifications & Experience
• 3+ years of experience in cybersecurity, security awareness, phishing defense, or a closely related discipline, with hands-on experience supporting phishing simulations and/or user education initiatives.
• Practical experience with phishing simulation and email security platforms, ideally including KnowBe4, Abnormal, and/or Proofpoint (or comparable enterprise solutions).
• Strong understanding of phishing and social engineering techniques, attacker tradecraft, and how human behavior influences organizational security risk.
• Working knowledge of email security fundamentals (message anatomy, headers, URLs, attachments, sender reputation) sufficient to support investigations and accurate training content.
• Demonstrated ability to analyze metrics and trends and translate technical data into clear, actionable awareness messaging.
Strong written and verbal communication skills, with the ability to engage effectively with technical teams and end users.
Experience working with documentation, metrics, and repeatable processes to support program maturity and operational consistency.
Apply to Compass Group today!
Click here to Learn More about the Compass Story
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.
Compass Technology maintains a drug-free workplace.
Applications are accepted on an ongoing basis.
Associates at Corporate are offered many fantastic benefits.
• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Paid Parental Leave
• Personal Leave
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be p formed Remotely, click here or copy/paste the link below for paid time off benefits information.
Certain positions may require Florida Level 2 background screening. Details:
Req ID: 1514147
Compass Technology
MARY DICKSON
Apply tot his job
Apply To this Job
Compass Technology is a dedicated internal team for Compass Group delivering enterprise-wide initiatives that support our diverse customer base and enhance our business operations. Our domain encompasses a vast spectrum of opportunities, from hands-on desk support to Cybersecurity, Cloud Engineering, AI, and Modern Application development. We are committed to building robust IT infrastructures, driving digital transformation, and much more.
Job Summary
The Cyber Security Analyst is a key contributor in the Cybersecurity organization, primarily responsible for designing, administering, and continuously improving Compass Group North Americas phishing simulation and security awareness program. This role focuses on reducing organizational risk from email borne threatssuch as phishing, business email compromise (BEC), malware delivery, and credential harvestingby shaping user behavior through realistic simulations, targeted education, and measurable outcomes.
In addition to leading phishing simulation and awareness initiatives, the cyber security analyst provides support for email security alerting and response, including analysis of reported phishing messages and collaboration with Cybersecurity Administration and Incident Response teams when real-world threats are identified. The ideal candidate is detail oriented, metrics driven, and comfortable blending user communication and technical analysis to strengthen Compasss human layer defenses.
Job Responsibilities
• Administer the enterprise phishing simulation program, including campaign planning, user segmentation, scheduling, templates, landing pages, and reporting, ensuring simulations reflect current threat trends and business relevant scenarios.
• Design and deliver targeted security awareness and training materials, such as microlearning's, job aids, tip sheets, and role or behavior based interventions informed by simulation results and observed attack patterns.
• Analyze phishing simulation and awareness metrics, including susceptibility rates, reporting rates, repeat clickers, and false positives, and translate results into actionable insights and recommendations for technical and business stakeholders.
• Continuously mature the phishing and awareness program, introducing new attack techniques (e.g., QR phishing, OAuth consent phishing, BEC scenarios) and adjusting cadence, difficulty, and messaging to align with organizational risk priorities.
• Partner with Cybersecurity leadership, HR, and Compliance to align phishing simulations and awareness initiatives with policy requirements, training expectations, and broader culture of security objectives.
• Serve as a subject matter resource for phishing related education, providing guidance to stakeholders on emerging social engineering trends and prevention strategies.
• Monitor email security posture and phishing activity to identify trends and insights that inform awareness content and simulation design.
• Coordinate with Incident Response and other cyber teams on confirmed incidents, ensuring lessons learned are fed back into simulations and training content to prevent recurrence.
Program and Operational Support
• Generate regular metrics for reporting and dashboards covering phishing simulation performance, awareness effectiveness, email threat trends, and communicate results clearly to both technical and nontechnical audiences.
• Support tuning and optimization of phishing defense and email security tooling where improvements directly enhance reporting accuracy, user experience, or simulation fidelity.
• Document simulations, investigations, and program changes to ensure repeatability, auditability, and continuous improvement.
Qualifications & Experience
• 3+ years of experience in cybersecurity, security awareness, phishing defense, or a closely related discipline, with hands-on experience supporting phishing simulations and/or user education initiatives.
• Practical experience with phishing simulation and email security platforms, ideally including KnowBe4, Abnormal, and/or Proofpoint (or comparable enterprise solutions).
• Strong understanding of phishing and social engineering techniques, attacker tradecraft, and how human behavior influences organizational security risk.
• Working knowledge of email security fundamentals (message anatomy, headers, URLs, attachments, sender reputation) sufficient to support investigations and accurate training content.
• Demonstrated ability to analyze metrics and trends and translate technical data into clear, actionable awareness messaging.
Strong written and verbal communication skills, with the ability to engage effectively with technical teams and end users.
Experience working with documentation, metrics, and repeatable processes to support program maturity and operational consistency.
Apply to Compass Group today!
Click here to Learn More about the Compass Story
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.
Compass Technology maintains a drug-free workplace.
Applications are accepted on an ongoing basis.
Associates at Corporate are offered many fantastic benefits.
• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Paid Parental Leave
• Personal Leave
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be p formed Remotely, click here or copy/paste the link below for paid time off benefits information.
Certain positions may require Florida Level 2 background screening. Details:
Req ID: 1514147
Compass Technology
MARY DICKSON
Apply tot his job
Apply To this Job