Customer Support & Sales Consultant

Remote Full-time
Benefits: Bonus based on performance Company parties Competitive salary Flexible schedule Free uniforms Opportunity for advancement Parental leave Profit sharing Stock options plan Training & development Tuition assistance About the Role: Join JNP CAPITAL LLC as a Customer Support & Sales Consultant and be the voice of our valued customers! In this dynamic role, you'll engage with clients, address their needs, and drive sales, all while being part of a passionate team in the heart of Houston, TX. Responsibilities: Provide exceptional customer service by addressing inquiries and resolving issues promptly. Engage with potential customers to identify their needs and promote our financial products. Maintain accurate records of customer interactions and sales activities. Collaborate with team members to enhance customer experience and streamline processes. Follow up with leads and nurture relationships to drive sales conversions. Stay updated on product knowledge and industry trends to provide informed recommendations. Assist in developing promotional materials and campaigns to attract new clients. Achieve individual and team sales targets through proactive outreach and follow-ups. Requirements: Proven experience in customer service or sales, preferably in the financial sector. Excellent communication and interpersonal skills, with a friendly demeanor. Strong problem-solving abilities and a proactive approach to customer needs. Familiarity with CRM software and sales tracking tools. Ability to work independently and as part of a team in a fast-paced environment. High school diploma required; a degree in business or related field is a plus. Sales certifications or training is an advantage. Passion for helping customers and a drive to exceed sales goals. About Us: JNP CAPITAL LLC has been a trusted financial partner in Houston, TX for over a decade. Our commitment to customer satisfaction and innovative solutions has earned us a loyal client base, while our supportive work environment fosters growth and success for our employees. Flexible work from home options available.
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