Customer Support Assistant
At VirtualPostMail, we are passionate about our job and our team. An important aspect of our company is that we strive for continuous growth for the company through nurturing professional and personal growth in our Team Members. As a whole, we empower one another by creating an environment that allows our employees to work with their unique strengths to hone their skills. We also challenge one another so that we can broaden our capabilities and outlook.
We are a fast growing Commercial Mail Receiving Agency (CMRA) company that started in California. We provide mail solutions for clients around the world including small businesses, freelancers, consultants, and more. We have been in business for over 10 years and have expanded to Nevada, Delaware, Florida, and Texas in recent years. As our plans for expansion continue, we are looking for additions to our team nationwide!
In this Entry Level Customer Support Assistant position, were seeking someone who thrives in a team environment and is respectful, positive, and personable. Youll be working in a fast-paced environment where attention to detail is crucial. With our companys growth, we need people who are capable of adapting to change and willing to learn.
You'll be working in a fast-paced but fun and friendly environment where your ideas and hard work are appreciated and recognized.
Training will be provided for this position. We welcome diversity from all walks of life, and believe that our differences help grow a healthy, strong work community.
For more information about our company, please visit our website: www.virtualpostmail.com
Please follow our application requirement listed at the bottom of this post.
Key responsibilities for the Customer Support Assistant:
Provide excellent customer service to all customers with a customer-comes-first attitude.
Customer Support will have to demonstrate the ability to write well professionally and work with different departments to resolve issues as they arise.
Customer Support Assistant Responsibilities include:
Responding to emails in a timely manner
Achieving quarterly customer satisfaction goal / score
Understanding how Operations flows
Mastering internal communication platforms
Being a well-rounded individual by mastering mail processing and data entry to understand our services and what is offered
Qualities Required for Customer Support Assistant:
Minimum typing speed of 60 WPM
Passion to continuously improve and learn
College education or currently enrolled in College
Must be passionate about communication or willing to learn
Must be able to solve problems and provide resolutions
Customer Support Assistant Wage and Benefits:
Full-Time Position
Wage: $17.00/hour
Remote Work
Work Hours: M-F 9 AM - 6 PM Pacific Time
Sick Leave
Vacation Time
Holiday Pay
Health Benefits Offered
401(k)
How to apply for this position: Customer Support Assistant
Provide us with your resume
Include a cover letter that highlights your writing ability in answering the following questions:
Are you able to work M-F 9 am - 6 pm Pacific Time?
What single project or task would you consider your most significant accomplishment in your career to date, and why?
Describe a situation in your job where you took initiative or proactive action.
Job Type: Full-time
Pay: $17.00 per hour
Benefits:
401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance
Work Location: Remote
Apply Now
We are a fast growing Commercial Mail Receiving Agency (CMRA) company that started in California. We provide mail solutions for clients around the world including small businesses, freelancers, consultants, and more. We have been in business for over 10 years and have expanded to Nevada, Delaware, Florida, and Texas in recent years. As our plans for expansion continue, we are looking for additions to our team nationwide!
In this Entry Level Customer Support Assistant position, were seeking someone who thrives in a team environment and is respectful, positive, and personable. Youll be working in a fast-paced environment where attention to detail is crucial. With our companys growth, we need people who are capable of adapting to change and willing to learn.
You'll be working in a fast-paced but fun and friendly environment where your ideas and hard work are appreciated and recognized.
Training will be provided for this position. We welcome diversity from all walks of life, and believe that our differences help grow a healthy, strong work community.
For more information about our company, please visit our website: www.virtualpostmail.com
Please follow our application requirement listed at the bottom of this post.
Key responsibilities for the Customer Support Assistant:
Provide excellent customer service to all customers with a customer-comes-first attitude.
Customer Support will have to demonstrate the ability to write well professionally and work with different departments to resolve issues as they arise.
Customer Support Assistant Responsibilities include:
Responding to emails in a timely manner
Achieving quarterly customer satisfaction goal / score
Understanding how Operations flows
Mastering internal communication platforms
Being a well-rounded individual by mastering mail processing and data entry to understand our services and what is offered
Qualities Required for Customer Support Assistant:
Minimum typing speed of 60 WPM
Passion to continuously improve and learn
College education or currently enrolled in College
Must be passionate about communication or willing to learn
Must be able to solve problems and provide resolutions
Customer Support Assistant Wage and Benefits:
Full-Time Position
Wage: $17.00/hour
Remote Work
Work Hours: M-F 9 AM - 6 PM Pacific Time
Sick Leave
Vacation Time
Holiday Pay
Health Benefits Offered
401(k)
How to apply for this position: Customer Support Assistant
Provide us with your resume
Include a cover letter that highlights your writing ability in answering the following questions:
Are you able to work M-F 9 am - 6 pm Pacific Time?
What single project or task would you consider your most significant accomplishment in your career to date, and why?
Describe a situation in your job where you took initiative or proactive action.
Job Type: Full-time
Pay: $17.00 per hour
Benefits:
401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance
Work Location: Remote
Apply Now