Customer Support Agent Freshdesk (Email & Chat) $22-$25 / hr
un Customer Support Agent - Freshdesk (Email & Chat) $22-$25 / hr freshdesk image 1 of 1 compensation: overtime pay and bonuses employment type: experience level: no experience required job title: Customer Support Agent We are hiring Customer Support Agents to handle email and live chat support using Freshdesk, a customer service help desk platform. Agents will respond to customer inquiries, manage support tickets, and provide accurate, professional assistance. This role is ideal for reliable communicators who are comfortable working on a computer and enjoy helping customers. Training is provided, and prior Freshdesk experience is a plus but not required. Responsibilities: Respond to customer questions via Freshdesk tickets Provide clear, friendly, and professional support Update and manage tickets accurately Follow scripts, workflows, and support guidelines Escalate issues when necessary Requirements: Strong written English communication skills Basic computer and typing skills Reliable internet connection Ability to learn and follow processes Professional and customer-focused attitude Details: Remote / work from home Email and live chat only (no phone calls) Flexible shifts available Part-time and full-time options OK for recruiters to contact this job poster. OK to highlight this job opening for persons with disabilities. post id: 7910855819 updated: [ ]
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