Customer Support Advocate - Remote
Taskrabbit is a marketplace platform that connects people with Taskers to handle everyday home tasks. We're looking for a Customer Support Advocate to work remotely, handling customer queries and providing an exceptional experience. As a company, we celebrate innovation, inclusion, and hard work, and are committed to diversity and inclusion.RequirementsMinimum 1 year of customer service experienceKnowledge of CRM tools is preferredExcellent customer service skillsTech-curious: Excellent typing skills with the ability to navigate online tools and systemsAdaptability and a love for change and improvement in a fast-paced environmentExcellent written & verbal communication skillsReliable & Punctual: You are an important part of our team, so excellent time management is expectedEmbrace the unknown: Be comfortable working cross-functionally with other teams, working through ambiguity and multitasking!BenefitsBase hourly pay: $17.50/hourBonusBenefitsPerks: Employer-paid health insurance, 401k match, generous and flexible time off, product stipends, wellness + productivity + education stipends, IKEA discounts, reproductive health support, and moreDiversity and Inclusion: An active commitment to equity within our company and platformOriginally posted on Himalayas
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