Customer Success Manager, Trilingual (Portuguese, English & Spanish)

Resume must be submitted in English.If your idea of Customer Success is rooted in an intrinsic motivation to help others find solutions to their challenges, we should talk. HubSpot's mission is to help millions of organizations grow better. Our team aims to drive an exceptional experience and sustained value for HubSpot customers through building trust and consulting on the HubSpot software. The outcome is increased value, satisfaction, and renewal of the customer.Our Customer Success Managers possess an unrivaled sense of autonomy, ownership, and dedication to helping each customer realize their value with HubSpot. Customer Success Managers have the opportunity to grow their careers through a focus on skill development and a performance-based role progression pathIn this role, you'll get to:Be the primary contact and advocate for approximately 150 medium-sized business customersBecome an expert in Inbound Marketing and become the trusted marketing advisor to each of your customersMaintain a revenue base by managing account retention and renewalDrive upgrade revenue from new product feature adoption and expanded usageWork as part of the team to develop strategies for scale and growthWe are looking for people who:MUST BE TRILINGUAL in Portuguese, Spanish & English.Prior experience with sales or account management teamsExperience working with small business owners and marketersA verifiable track record of consistently meeting and exceeding revenue goalsA firm grasp of how business works, including sales, consultative, problem solving, and issue resolution skillsClear and articulate communication skills and the ability to effectively drive a phone conversationPhenomenal organizational skillsThe ability to thrive in a fast-paced environmentInbound Marketing knowledge is a plusStrong SaaS business acumen is a plusExperience with marketing automation software is a plusWe know theconfidence gap and imposter syndrome can get in the way of meeting spectacular candidates, so please don’t hesitate to apply — we’d love to hear from you.If you need accommodations or assistance due to a disability, please reach out to us using this form. This information will be treated as confidential and used only for the purpose of determining an appropriate accommodation for the interview process.At HubSpot, we value both flexibility and connection. Whether you’re a Remote employee or work from the Office, we want you to start your journey here by building strong connections with your team and peers. If you are joining our Engineering team, you will be required to attend a regional HubSpot office for in-person onboarding. If you join our broader Product team, you’ll also attend other in-person events such as your Product Group Summit and other gatherings to continue building on those connections.If you require an accommodation due to travel limitations or other reasons, please inform your recruiter during the hiring process. We are committed to supporting candidates who may need alternative arrangementsGermany Applicants: (m/f/d) - link to HubSpot's Career Diversity page here.India Applicants: link to HubSpot India's equal opportunity policy here.About HubSpotHubSpot (NYSE: HUBS) is a leading customer relationship management (CRM) platform that provides software and support to help businesses grow better. We build marketing, sales, service, and website management products that start free and scale to meet our customers’ needs at any stage of growth. We’re also building a company culture that empowers people to do their best work. If that sounds like something you’d like to be part of, we’d love to hear from you.You can find out more about our company culture in the HubSpot Culture Code, which has more than 5M views, and learn about our commitment to creating a diverse and inclusive workplace, too. Thanks to the work of every employee globally, HubSpot was named the #2 Best Place to Work on Glassdoor in 2022 and has been recognized for its award-winning culture by Great Place to Work, Comparably, Fortune, Entrepreneur, Inc., and more.Headquartered in Cambridge, Massachusetts, HubSpot was founded in 2006. Today, thousands of employees across the globe work remotely and in HubSpot offices. Visit our careers website to learn more about the culture and opportunities at HubSpot. By submitting your application, you agree that HubSpot may collect your personal data for recruiting, global organization planning, and related purposes. HubSpot's Privacy Notice explains what personal information we may process, where we may process your personal information, our purposes for processing your personal information, and the rights you can exercise over HubSpot’s use of your personal information.Originally posted on Himalayas

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