Customer Success Manager – Telecom
Job Description:
• Manage a portfolio of designated client accounts to ensure high customer satisfaction and drive account growth.
• Serve as the primary liaison between customers and internal teams.
• Cultivate strong relationships to ensure that clients continue to trust AireSpring for their business needs.
• Oversee all aspects of the client relationship, from resolving daily operational challenges to identifying expansion opportunities within your accounts.
• Promote and upsell telecom products and services effectively.
Requirements:
• Prior experience working for a telecom carrier or telecom service provider (REQUIRED).
• A solid understanding of telecom account management and customer success principles.
• Passion for working in a sales and marketing environment.
• Experience in customer-facing roles is advantageous.
• Ability to thrive under deadlines.
Benefits:
• 401(k) Retirement Plan with employer contributions to help you plan confidently for your future
• Comprehensive Health Coverage , including medical, dental, and vision insurance to support your physical well-being
• Life Insurance for peace of mind and added financial security
• Remote & Work-from-Home Flexibility , allowing for a healthy work-life balance with little to no required travel
• Stable, Growth-Oriented Company – We are a privately owned, debt-free organization experiencing steady expansion, offering long-term stability and exciting opportunities for career development
Apply Now
Apply Now
• Manage a portfolio of designated client accounts to ensure high customer satisfaction and drive account growth.
• Serve as the primary liaison between customers and internal teams.
• Cultivate strong relationships to ensure that clients continue to trust AireSpring for their business needs.
• Oversee all aspects of the client relationship, from resolving daily operational challenges to identifying expansion opportunities within your accounts.
• Promote and upsell telecom products and services effectively.
Requirements:
• Prior experience working for a telecom carrier or telecom service provider (REQUIRED).
• A solid understanding of telecom account management and customer success principles.
• Passion for working in a sales and marketing environment.
• Experience in customer-facing roles is advantageous.
• Ability to thrive under deadlines.
Benefits:
• 401(k) Retirement Plan with employer contributions to help you plan confidently for your future
• Comprehensive Health Coverage , including medical, dental, and vision insurance to support your physical well-being
• Life Insurance for peace of mind and added financial security
• Remote & Work-from-Home Flexibility , allowing for a healthy work-life balance with little to no required travel
• Stable, Growth-Oriented Company – We are a privately owned, debt-free organization experiencing steady expansion, offering long-term stability and exciting opportunities for career development
Apply Now
Apply Now