Customer Success Associate in Nashville, TN
Customer Success Associate - Louisiana-Pacific - Nashville, TN - work from home job
Company: Louisiana-Pacific
Job description: Louisiana-Pacific Corporation (LP Building Solutions) is a leading provider of high-performance building solutions that meet the demands of builders, remodelers, and homeowners worldwide. We manufacture engineered wood building products that include an extensive offering of innovative and dependable building materials and accessories. LP's values-driven culture creates an environment where talented and hardworking people thrive in an ethical, inclusive, challenging, and rewarding place to work. Since our founding in 1972, we've developed careers and provided advancement opportunities in the building products industry. Headquartered in Nashville, Tennessee, LP operates more than 20 facilities across North and South America. For more information, visit .
Job Purpose
To oversee and coordinate customer service for a mill and a customer distribution center (CDC).
We'd love to meet you if...
you're energized by big challenges and creating a plan to meet the challenge
you enjoy working with others to deliver great work
you're innovative and looking for a values-driven, positive culture and environment
In this position you will have the opportunity to:
Manage LP inventory at a CDC; including purchasing & inventory rotation
Develop and maintain positive customer relationships; respond to and resolve customer concerns and complaints
Coordinate shipping and delivery of materials, including negotiating and quoting shipping rates
Oversee inventory, including forecasting, analyzing trends, receiving/shipping, coordinating movement between mills and distribution centers, reporting, and paperwork
Prepare, enter, update and change sales orders
Work with customers on orders, shipping, invoicing, and technical service. May include calling customers to solicit orders
Prepare and track invoices, purchase orders, rebates and other accounting/customer service forms.
Prepare reports for business transactions
What do I need to be successful?
2 - 3 years' demonstrated sales or customer service experience
Experience with forest products or manufacturing industry desirable
Or any equivalent combination of education and experience that demonstrates the ability to perform responsibilities of this position
Ability to accurately forecast inventory requirements according to historical demand and business forecasts.
Knowledge of basic accounting and bookkeeping methods
Thorough knowledge of LP products
Thorough knowledge of inventory management
Knowledge of shipping and transportation methods and rates.
Education
Associates' or Bachelors' degree in Business Administration or related field preferred
Work Environment
Hybrid: Office/Remote work
LP offers competitive salaries and comprehensive benefits and programs including health and welfare benefits, 401(k) program, career mobility, tuition reimbursement, volunteer opportunities, profit sharing and more.
Expected salary:
Location: Nashville, TN
Job date: Wed, 09 Aug 2023 22:02:56 GMT
Apply for the job now!
Apply Now
Company: Louisiana-Pacific
Job description: Louisiana-Pacific Corporation (LP Building Solutions) is a leading provider of high-performance building solutions that meet the demands of builders, remodelers, and homeowners worldwide. We manufacture engineered wood building products that include an extensive offering of innovative and dependable building materials and accessories. LP's values-driven culture creates an environment where talented and hardworking people thrive in an ethical, inclusive, challenging, and rewarding place to work. Since our founding in 1972, we've developed careers and provided advancement opportunities in the building products industry. Headquartered in Nashville, Tennessee, LP operates more than 20 facilities across North and South America. For more information, visit .
Job Purpose
To oversee and coordinate customer service for a mill and a customer distribution center (CDC).
We'd love to meet you if...
you're energized by big challenges and creating a plan to meet the challenge
you enjoy working with others to deliver great work
you're innovative and looking for a values-driven, positive culture and environment
In this position you will have the opportunity to:
Manage LP inventory at a CDC; including purchasing & inventory rotation
Develop and maintain positive customer relationships; respond to and resolve customer concerns and complaints
Coordinate shipping and delivery of materials, including negotiating and quoting shipping rates
Oversee inventory, including forecasting, analyzing trends, receiving/shipping, coordinating movement between mills and distribution centers, reporting, and paperwork
Prepare, enter, update and change sales orders
Work with customers on orders, shipping, invoicing, and technical service. May include calling customers to solicit orders
Prepare and track invoices, purchase orders, rebates and other accounting/customer service forms.
Prepare reports for business transactions
What do I need to be successful?
2 - 3 years' demonstrated sales or customer service experience
Experience with forest products or manufacturing industry desirable
Or any equivalent combination of education and experience that demonstrates the ability to perform responsibilities of this position
Ability to accurately forecast inventory requirements according to historical demand and business forecasts.
Knowledge of basic accounting and bookkeeping methods
Thorough knowledge of LP products
Thorough knowledge of inventory management
Knowledge of shipping and transportation methods and rates.
Education
Associates' or Bachelors' degree in Business Administration or related field preferred
Work Environment
Hybrid: Office/Remote work
LP offers competitive salaries and comprehensive benefits and programs including health and welfare benefits, 401(k) program, career mobility, tuition reimbursement, volunteer opportunities, profit sharing and more.
Expected salary:
Location: Nashville, TN
Job date: Wed, 09 Aug 2023 22:02:56 GMT
Apply for the job now!
Apply Now