Customer Service/Technical Support Representative (Onsite) in DeLand, FL
Job title: Customer Service/Technical Support Representative (Onsite) in DeLand, FL at Concentrix
Company: Concentrix
Job description: Job Title: Customer Service/Technical Support Representative (Onsite)Job Description The Technical Support Representative interfaces with customers via inbound/outbound calls and/or via the Internet. This position provides customer service support and resolution of routine problems and questions regarding client products and/or services. (Military veterans are encouraged to apply.)A NEW CAREER POWERED BY YOUAre you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns âWorldâs Best Workplaces,â âHappiest Employees,â and âBest Companies for Career Growthâ awards every year? Then a Customer Service Representative position at Concentrix is just the right place for you!As a Customer Service Representative, youâll join an organically diverse team from 70+ countries where ALL members contribute and support each otherâs success and well-being, proudly united as âgame-changers.â Together, we help the worldâs best-known brands improve their businesses through exceptional customer experiences and tech-powered innovation. And due to continued growth, weâre looking for more talented people to join our purpose, people as passionate about providing outstanding customer experiences as we are.CAREER GROWTH AND PERSONAL DEVELOPMENTThis is a great opportunity to reimagine an all-new career journey and develop âfriends for lifeâ at the same time. Weâll give you all the training, technologies, and continuing support youâll need to succeed. Plus, at Concentrix, thereâs real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! Thatâs why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career youâve always envisioned.WHAT YOU WILL DO IN THIS ROLEAs a/an Customer Service Representative at Concentrix, you will:
Provide inbound customer support.
Help customers resolve technical issues.
Assist in correcting billing concerns.
Deliver expert customer experiencesâŚwith a smile
YOUR QUALIFICATIONSYour skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Customer Service Representative role include:
18 years or older with a High School Diploma or GED
Live within 40 miles of the site and be able to work your full shift in the office
You will be expected to utilize multiple systems on a PC throughout your day to day and must pass technical assessments to show those skills
WHATâS IN IT FOR YOUOne of our Concentrix Culture Statements says, âWe are fanatical about our staff.â Thatâs why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And weâll invest in YOU to aid in your career path and in your personal development. In this role, youâll also be provided with:
Paid training and opportunities for lucrative referral bonuses
Wage: $18/hour
Medical, dental, and vision insurance; and a comprehensive Employee Assistance Program (EAP)Celebrations for Concentrix Day, Team Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more to support the community and the world
Company networking and leadership opportunities with organized groups in the following topics: Professional Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), and Health and Wellness
Locker rooms, staff kitchen and vending, cafeteria with lounge area, pool table, TV, and more
A range of other perks and benefits
REIMAGINE THE BEST VERSION OF YOU!If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their âemployer of choice.âLocation: USA, Orlando, FLLanguage Requirements:Time Type:âPhysical & Mental Requirements: While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature.If you are a California resident, by submitting your information, you acknowledge that you have read and have access to theEligibility to Work:In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence.Where Job May be Performed:Currently, this position may be performed only in the states listed .Concentrix is an Equal Opportunity/Affirmative Action Employer including Disabled/Vets.For more information regarding your EEO rights as an applicant, please visit the following websites:
To request a reasonable accommodation please click .If you wish to review the Affirmative Action Plan, please click .
Expected salary: $18 per hour
Location: DeLand, FL
Job date: Sat, 03 May 2025 07:32:28 GMT
Apply for the job now!
Apply Now
Company: Concentrix
Job description: Job Title: Customer Service/Technical Support Representative (Onsite)Job Description The Technical Support Representative interfaces with customers via inbound/outbound calls and/or via the Internet. This position provides customer service support and resolution of routine problems and questions regarding client products and/or services. (Military veterans are encouraged to apply.)A NEW CAREER POWERED BY YOUAre you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns âWorldâs Best Workplaces,â âHappiest Employees,â and âBest Companies for Career Growthâ awards every year? Then a Customer Service Representative position at Concentrix is just the right place for you!As a Customer Service Representative, youâll join an organically diverse team from 70+ countries where ALL members contribute and support each otherâs success and well-being, proudly united as âgame-changers.â Together, we help the worldâs best-known brands improve their businesses through exceptional customer experiences and tech-powered innovation. And due to continued growth, weâre looking for more talented people to join our purpose, people as passionate about providing outstanding customer experiences as we are.CAREER GROWTH AND PERSONAL DEVELOPMENTThis is a great opportunity to reimagine an all-new career journey and develop âfriends for lifeâ at the same time. Weâll give you all the training, technologies, and continuing support youâll need to succeed. Plus, at Concentrix, thereâs real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! Thatâs why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career youâve always envisioned.WHAT YOU WILL DO IN THIS ROLEAs a/an Customer Service Representative at Concentrix, you will:
Provide inbound customer support.
Help customers resolve technical issues.
Assist in correcting billing concerns.
Deliver expert customer experiencesâŚwith a smile
YOUR QUALIFICATIONSYour skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Customer Service Representative role include:
18 years or older with a High School Diploma or GED
Live within 40 miles of the site and be able to work your full shift in the office
You will be expected to utilize multiple systems on a PC throughout your day to day and must pass technical assessments to show those skills
WHATâS IN IT FOR YOUOne of our Concentrix Culture Statements says, âWe are fanatical about our staff.â Thatâs why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And weâll invest in YOU to aid in your career path and in your personal development. In this role, youâll also be provided with:
Paid training and opportunities for lucrative referral bonuses
Wage: $18/hour
Medical, dental, and vision insurance; and a comprehensive Employee Assistance Program (EAP)Celebrations for Concentrix Day, Team Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more to support the community and the world
Company networking and leadership opportunities with organized groups in the following topics: Professional Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), and Health and Wellness
Locker rooms, staff kitchen and vending, cafeteria with lounge area, pool table, TV, and more
A range of other perks and benefits
REIMAGINE THE BEST VERSION OF YOU!If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their âemployer of choice.âLocation: USA, Orlando, FLLanguage Requirements:Time Type:âPhysical & Mental Requirements: While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature.If you are a California resident, by submitting your information, you acknowledge that you have read and have access to theEligibility to Work:In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence.Where Job May be Performed:Currently, this position may be performed only in the states listed .Concentrix is an Equal Opportunity/Affirmative Action Employer including Disabled/Vets.For more information regarding your EEO rights as an applicant, please visit the following websites:
To request a reasonable accommodation please click .If you wish to review the Affirmative Action Plan, please click .
Expected salary: $18 per hour
Location: DeLand, FL
Job date: Sat, 03 May 2025 07:32:28 GMT
Apply for the job now!
Apply Now