Customer Services Support Operator 2
Our client, a leader in the healthcare services industry, is seeking a Customer Service Coordinator to join their team. As a Customer Service Coordinator, you will be part of the Customer Care Department supporting service engineers and strategic partners. The ideal candidate will have strong critical thinking, active listening, and conflict resolution skills, which will align successfully in the organization. Job Title: Customer Service Coordinator Location: Remote (initial 6 weeks training onsite, then remote - U.S. based) Pay Range: $23.52 per hour What's the Job? • Manage end-to-end planning for allocation and deployment of field resources • Own customer communications for service events, ensuring commitments are met • Navigate complex scheduling discussions with customers while applying prioritization logic • Collaborate with field management to coordinate deployment of resources • Support capacity planning to meet cyclical demand and optimize utilization What's Needed? • Bachelor's degree or equivalent experience • Strong communication skills (verbal and written) with diverse audiences • Proficiency in MS Office (Word, Excel, PowerPoint, Outlook); SAP preferred • Ability to problem-solve, think critically, and manage complex situations • Highly organized, detail-oriented, and self-motivated with strong ownership culture What's in it for me? • Medical insurance • Dental insurance • Disability insurance • Life insurance • Weekly payment If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you! About ManpowerGroup, Parent Company of:Manpower, Experis, Talent Solutions, and Jefferson Wells ManpowerGroup (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands -Manpower, Experis, Talent Solutions, and Jefferson Wells- creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year - all confirming our position as the brand of choice for in-demand talent. Apply tot his job