Customer Service Representative (US)
Job title: Customer Service Representative (US) in Columbus, OH at Wing Assistant
Company: Wing Assistant
Job description: Please whitelist the domains " " and " " with your email provider to make sure you get our emails.Disclaimer: This is a generic job description for the position stated below. Actual tasks and tools will be discussed further when you reach the final interview stage. Please ensure you apply for the right job based on your location and experience. We prioritize people who can do this successfully!*Please onlyif you are located in the US.Customer Service Representative (Remote)Wing is on the exciting mission of redefining the future of work for companies worldwide! We are looking to be the one-stop shop for companies that are looking to build world-class teams & place their operations on autopilot.And we're looking for a Customer Service Representative to start immediately!Duties and Responsibilities include but are not limited to:1. Manage inbound and outbound calls2. Resolve customer concerns effectively and efficiently3. Build sustainable relationships and trust with customer accounts through open and interactive communication4. Ensure customer satisfaction in every interaction5. Keep records of customer interactions, process and update customer accounts and file documents6. Follow communication procedures, guidelines, and policies7. Take the extra mile to engage customers8. Ad hoc tasksQualifications:
At least 1 year proven experience as a Customer Service Representative in a B2C or B2B capacity
Excellent English communication skills, both written and verbal (at least B2 level)
Excellent phone, email, and instant messaging communication skills
Solid organizational and time management skills
Tech savvy & familiar with current technologies, like desktop sharing, cloud services, CRM and VoIP
Experience with word-processing software and spreadsheets (e.g., MS Office)
Knowledge of online calendars and scheduling (e.g., Google Calendar)
Proactive & confident with keen attention to details
Technical Requirements:
USB Headset with Noise Cancellation feature
Working Webcam
Computer with at least 1.8 GHz processor and at least 4GB RAM
Main Internet Service Speed: at least 25 Mbps cable connection
Backup Internet Service Speed: at least 10 Mbps
Benefits:
Performance Incentives
Job Security and Stability
Paid Training
Inclusive Culture
Upskilling Opportunities
100% Work-From-Home
Exceptionally Supportive Team
Opportunities for Career Growth
Fun Work Environment
Holiday & Overtime Pay
Schedule: US work hours (20-40 hours per week)Location: This is a remote jobSalary:Entry Level (1-3 years of experience): Up to $3,200Intermediate Level (3-5 years of experience): Up to $4,000Expert Level (5+ years of experience): Up to $5,000Please note:
Only qualified candidates will be invited to take the assessment & scheduled for an interview.
We have other vacancies that might interest your friends & colleagues. They can check us out at .
You may also refer your friends using our and earn up to $30 if your referral is hired. n
n$3,200 - $5,000 a month n
Expected salary: $3200 per month
Location: Columbus, OH
Apply for the job now!
Apply Now
Company: Wing Assistant
Job description: Please whitelist the domains " " and " " with your email provider to make sure you get our emails.Disclaimer: This is a generic job description for the position stated below. Actual tasks and tools will be discussed further when you reach the final interview stage. Please ensure you apply for the right job based on your location and experience. We prioritize people who can do this successfully!*Please onlyif you are located in the US.Customer Service Representative (Remote)Wing is on the exciting mission of redefining the future of work for companies worldwide! We are looking to be the one-stop shop for companies that are looking to build world-class teams & place their operations on autopilot.And we're looking for a Customer Service Representative to start immediately!Duties and Responsibilities include but are not limited to:1. Manage inbound and outbound calls2. Resolve customer concerns effectively and efficiently3. Build sustainable relationships and trust with customer accounts through open and interactive communication4. Ensure customer satisfaction in every interaction5. Keep records of customer interactions, process and update customer accounts and file documents6. Follow communication procedures, guidelines, and policies7. Take the extra mile to engage customers8. Ad hoc tasksQualifications:
At least 1 year proven experience as a Customer Service Representative in a B2C or B2B capacity
Excellent English communication skills, both written and verbal (at least B2 level)
Excellent phone, email, and instant messaging communication skills
Solid organizational and time management skills
Tech savvy & familiar with current technologies, like desktop sharing, cloud services, CRM and VoIP
Experience with word-processing software and spreadsheets (e.g., MS Office)
Knowledge of online calendars and scheduling (e.g., Google Calendar)
Proactive & confident with keen attention to details
Technical Requirements:
USB Headset with Noise Cancellation feature
Working Webcam
Computer with at least 1.8 GHz processor and at least 4GB RAM
Main Internet Service Speed: at least 25 Mbps cable connection
Backup Internet Service Speed: at least 10 Mbps
Benefits:
Performance Incentives
Job Security and Stability
Paid Training
Inclusive Culture
Upskilling Opportunities
100% Work-From-Home
Exceptionally Supportive Team
Opportunities for Career Growth
Fun Work Environment
Holiday & Overtime Pay
Schedule: US work hours (20-40 hours per week)Location: This is a remote jobSalary:Entry Level (1-3 years of experience): Up to $3,200Intermediate Level (3-5 years of experience): Up to $4,000Expert Level (5+ years of experience): Up to $5,000Please note:
Only qualified candidates will be invited to take the assessment & scheduled for an interview.
We have other vacancies that might interest your friends & colleagues. They can check us out at .
You may also refer your friends using our and earn up to $30 if your referral is hired. n
n$3,200 - $5,000 a month n
Expected salary: $3200 per month
Location: Columbus, OH
Apply for the job now!
Apply Now