Customer Service Representative - Remote (PA, TN, FL) - Transforming Healthcare with Compassion

Remote Full-time
Join our team at Accredo, a leading healthcare organization, as a Customer Service Representative and make a meaningful impact on patients' lives. We're seeking dedicated and empathetic individuals to provide exceptional support to patients and their families.

About the Role:


Respond to patient inquiries with care, detail, and empathy
Help patients understand their pharmacy benefits and address concerns
Document patient interactions in real-time
Escalate concerns as needed


Requirements:


High School Diploma / GED required
1 year of relevant experience
General PC knowledge, including Microsoft Office
Excellent communication skills (verbal and written)


What We Offer:


Competitive salary ($17-$23/hour, depending on experience and location)
Comprehensive benefits package, including medical, dental, and vision coverage (effective day 1)
18 days of paid time off and 8 paid holidays
401(k) with company match
Tuition assistance
Opportunity to make a positive impact on patients' lives


Work Arrangements:


Remote work opportunity (must reside within a 50-mile radius of Warrendale, PA; Orlando, FL; or Memphis, TN)
Reliable internet connection required (wired connection)


About Accredo:

Accredo is a leading healthcare organization providing comprehensive care and support services to patients with chronic health conditions. We're part of Evernorth Health Services, a division of The Cigna Group.

How to Apply:

If you're passionate about delivering exceptional customer service and making a difference in patients' lives, apply now!

Apply Now

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