Customer Service Representative-Only Indianapolis Can Apply
Bcforward Seeking for the role Service Center Assistant (Remote Work Opportunity)
We're Hiring! | Service Center Assistant (Remote Work Opportunity)
Location: Indianapolis, IN 46278
Duration: 1 Year | Monday–Friday | 8 AM – 5 PM
Pay Rate: $17.00/hr
Start: On-site for 3 days, then fully Remote
Position: Service Center Assistant
Join our dynamic Customer Service Team and help support a best-in-class claims application process. This is a fantastic opportunity to work remotely while building your career in customer service and claims support.
Key Responsibilities:
• Serve as the primary liaison for customers, providing clear, professional communication and problem resolution
• Educate and guide customers on required documentation, timeframes, and claim status updates
• Accurately input claim data into internal systems
• Assign new claims to the appropriate team member
• Ensure customer calls are routed to the correct department
• Contribute to a positive, quality-driven service culture
Qualifications:
• High school diploma or GED required
• Minimum 1 year of customer service experience (call center experience preferred)
• Strong communication skills—both written and verbal
• Knowledge of disability plan eligibility and claims processing is a plus
• Proficient in Microsoft Office and general PC use
• Organized, team-oriented, and able to meet performance goals
Perks:
• Remote flexibility after initial training
• Join a supportive, quality-focused customer service team
• Gain valuable industry experience in claims support
Apply Now
Apply Now
We're Hiring! | Service Center Assistant (Remote Work Opportunity)
Location: Indianapolis, IN 46278
Duration: 1 Year | Monday–Friday | 8 AM – 5 PM
Pay Rate: $17.00/hr
Start: On-site for 3 days, then fully Remote
Position: Service Center Assistant
Join our dynamic Customer Service Team and help support a best-in-class claims application process. This is a fantastic opportunity to work remotely while building your career in customer service and claims support.
Key Responsibilities:
• Serve as the primary liaison for customers, providing clear, professional communication and problem resolution
• Educate and guide customers on required documentation, timeframes, and claim status updates
• Accurately input claim data into internal systems
• Assign new claims to the appropriate team member
• Ensure customer calls are routed to the correct department
• Contribute to a positive, quality-driven service culture
Qualifications:
• High school diploma or GED required
• Minimum 1 year of customer service experience (call center experience preferred)
• Strong communication skills—both written and verbal
• Knowledge of disability plan eligibility and claims processing is a plus
• Proficient in Microsoft Office and general PC use
• Organized, team-oriented, and able to meet performance goals
Perks:
• Remote flexibility after initial training
• Join a supportive, quality-focused customer service team
• Gain valuable industry experience in claims support
Apply Now
Apply Now