Customer Service Representative I - NCC - 999709 **Work from home within the Tri-County area, upon completion of onsite trainings **
Employer Industry: Educational Institution
Why Consider This Job Opportunity...
• Full-time position with full benefits
• Competitive salary
• Opportunities for career advancement
• Work from home within the Tri-County area
• Supportive work environment
• Comprehensive benefits package
What To Expect (Job Responsibilities)
• Assist students with admissions, enrollment, registration, and financial aid processes
• Provide information on academic procedures and processes
• Schedule patient appointments and coordinate referrals
• Ensure compliance with university policies and procedures
• Utilize telephony software to track and monitor interactions
What Is Required (Qualifications)
• High School Diploma or Equivalent
• One year of customer service experience
• Proficient in English
• Knowledge of medical terminology and HIPAA regulations
• Experience using CRM systems
How To Stand Out (Preferred Qualifications)
• Associate or Bachelor's degree
• Experience in higher education, student services, or healthcare
• Bilingual proficiency in English and Spanish
• Knowledge of Banner, Recruit, and/or Avaya systems
• Familiarity with NextGen and/or Avaya systems
#EducationalInstitution #CustomerService #WorkFromHome #CareerAdvancement #FullBenefits
At Talentify, we prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
Talentify is not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
Talentify helps candidates around the world to discover and stay focused on the jobs they want until they can complete a full application in the hiring company career page/ATS
Apply Now
Why Consider This Job Opportunity...
• Full-time position with full benefits
• Competitive salary
• Opportunities for career advancement
• Work from home within the Tri-County area
• Supportive work environment
• Comprehensive benefits package
What To Expect (Job Responsibilities)
• Assist students with admissions, enrollment, registration, and financial aid processes
• Provide information on academic procedures and processes
• Schedule patient appointments and coordinate referrals
• Ensure compliance with university policies and procedures
• Utilize telephony software to track and monitor interactions
What Is Required (Qualifications)
• High School Diploma or Equivalent
• One year of customer service experience
• Proficient in English
• Knowledge of medical terminology and HIPAA regulations
• Experience using CRM systems
How To Stand Out (Preferred Qualifications)
• Associate or Bachelor's degree
• Experience in higher education, student services, or healthcare
• Bilingual proficiency in English and Spanish
• Knowledge of Banner, Recruit, and/or Avaya systems
• Familiarity with NextGen and/or Avaya systems
#EducationalInstitution #CustomerService #WorkFromHome #CareerAdvancement #FullBenefits
At Talentify, we prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
Talentify is not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
Talentify helps candidates around the world to discover and stay focused on the jobs they want until they can complete a full application in the hiring company career page/ATS
Apply Now