Customer Service Representative I - 1st Shift (Remote) - Join Our Team and Start Today!
Unlock a Rewarding Career in Customer Service with a Global Leader!
We're excited to announce an exceptional opportunity for a Customer Service Representative I to join our team on a 1st shift, remote basis. As a valued member of our team, you'll have the chance to make an immediate impact, working with a world-renowned company that's been named one of the World's Best Workplaces by Fortune Magazine. Enjoy a competitive salary, comprehensive benefits, and a clear path for growth and development.
About Us
At Stryker, we're committed to improving patient and healthcare outcomes through our innovative products and services in MedSurg, Neurotechnology, Orthopaedics, and Spine. With a global presence, we impact more than 150 million patients annually. Our culture prioritizes employee well-being, offering 12 paid holidays annually, and a range of benefits and programs to support your health, wealth, and personal growth.
Job Summary
As a Customer Service Representative I, you'll be the customer-facing voice, providing exceptional support and developing creative solutions to customer issues. Your responsibilities will include:
Validating ship-to and replenishment locations of orders with sales and operations partners
Ensuring PO entry accuracy as the frontline for data entry
Checking and validating accuracy of incoming surgery product usage cases
Providing phone support for inquiries from sales and healthcare professionals
Maintaining records of customer interactions and transactions
Proactively updating order status to accelerate the billing process
Supporting Sales Department with answers to questions and providing research responses
Building relationships with hospital billing specialists and supporting surgery product usage questions
Requirements
To succeed in this role, you'll need:
High School Diploma or GED
Two (2) years of relevant work experience
Preferred qualifications include:
Experience as an account representative
Oracle experience
What We Offer
Enjoy a comprehensive compensation package, including:
$20.08/hr. - $32.87/hr. plus bonus eligible
Medical, dental, vision, and critical illness insurance
Health Savings Account (HSA) and Flexible Spending Accounts (FSAs)
401(k) plan and Employee Stock Purchase Plan (ESPP)
Basic life and AD&D insurance, and short-term disability insurance
Ready to Start Your Journey?
Don't miss out on this exciting opportunity. Apply now to join our team and take the first step towards a rewarding career in customer service!
Apply Now
Apply Now
We're excited to announce an exceptional opportunity for a Customer Service Representative I to join our team on a 1st shift, remote basis. As a valued member of our team, you'll have the chance to make an immediate impact, working with a world-renowned company that's been named one of the World's Best Workplaces by Fortune Magazine. Enjoy a competitive salary, comprehensive benefits, and a clear path for growth and development.
About Us
At Stryker, we're committed to improving patient and healthcare outcomes through our innovative products and services in MedSurg, Neurotechnology, Orthopaedics, and Spine. With a global presence, we impact more than 150 million patients annually. Our culture prioritizes employee well-being, offering 12 paid holidays annually, and a range of benefits and programs to support your health, wealth, and personal growth.
Job Summary
As a Customer Service Representative I, you'll be the customer-facing voice, providing exceptional support and developing creative solutions to customer issues. Your responsibilities will include:
Validating ship-to and replenishment locations of orders with sales and operations partners
Ensuring PO entry accuracy as the frontline for data entry
Checking and validating accuracy of incoming surgery product usage cases
Providing phone support for inquiries from sales and healthcare professionals
Maintaining records of customer interactions and transactions
Proactively updating order status to accelerate the billing process
Supporting Sales Department with answers to questions and providing research responses
Building relationships with hospital billing specialists and supporting surgery product usage questions
Requirements
To succeed in this role, you'll need:
High School Diploma or GED
Two (2) years of relevant work experience
Preferred qualifications include:
Experience as an account representative
Oracle experience
What We Offer
Enjoy a comprehensive compensation package, including:
$20.08/hr. - $32.87/hr. plus bonus eligible
Medical, dental, vision, and critical illness insurance
Health Savings Account (HSA) and Flexible Spending Accounts (FSAs)
401(k) plan and Employee Stock Purchase Plan (ESPP)
Basic life and AD&D insurance, and short-term disability insurance
Ready to Start Your Journey?
Don't miss out on this exciting opportunity. Apply now to join our team and take the first step towards a rewarding career in customer service!
Apply Now
Apply Now