Customer Service Representative, Fitness (Remote, $15/hr) – Indeed Jobs US
August 19, 2025
American Specialty Health Incorporated (ASH) is hiring a Customer Service Representative for its Fitness division. This entry-level, remote role is ideal for individuals passionate about health, wellness, and helping others. You'll be working from home, providing support to customers and helping them navigate their fitness benefits.
Job Description:As a Customer Service Representative in the Fitness division, you will respond to customer inquiries through inbound calls and digital communication platforms. You'll provide information about fitness-related benefits, enrollment, and account status while maintaining high standards of professionalism and empathy. The position offers flexibility, a supportive environment, and opportunities for growth.
Requirements:
High school diploma or GED (Associate degree preferred)
Strong communication and listening skills
Basic computer literacy and typing proficiency
Reliable internet connection and quiet remote workspace
Ability to handle sensitive information with confidentiality
Positive attitude and team-oriented mindset
Willingness to learn and grow within the company
Responsibilities:
Answer inbound calls related to fitness benefit programs
Assist customers with enrollment, eligibility, and account questions
Document customer interactions accurately in internal systems
Meet performance expectations such as average handle time and quality assurance
Follow procedures and guidelines to ensure compliance
Escalate unresolved inquiries when needed
Contribute to a positive, customer-first team culture
Benefits:
$15.00/hour starting pay
Remote work flexibility
Health, dental, and vision insurance
Paid time off and holiday benefits
Retirement plan and wellness programs
Opportunities for internal career advancement
Supportive leadership and inclusive team environment
Company Overview:American Specialty Health Incorporated is a nationally recognized organization dedicated to empowering individuals to live healthier lives. Headquartered in San Diego, California, ASH provides specialty health programs and fitness benefits for health plans, employers, and members nationwide. The company promotes a mission-driven culture of innovation, quality service, and work-life balance.
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