Customer Service Representative / Customer Care Agent - Remote - $17.00/hr.
Customer Service Representative / Customer Care Agent
Must be located within 60 miles of Shreveport, LA
American Electric Power (AEP) is one of the largest electric utilities in the U.S. We are growing and we want YOU to grow with us! We are partnered with InnoSource to offer direct-hire, remote positions-you will become an AEP employee on Day One!
Are you a compassionate people-person who thrives on connecting with customers and resolving their issues with empathy? If so, we want to talk to you! As a Customer Operations Associate, you will play a crucial role in delivering exceptional service to our customers, ensuring their needs are met with care and efficiency.
Key Responsibilities - Customer Service Representative / Customer Care Agent
Key Responsibilities:
• Interact with customers via phone to assist with inquiries and resolve issues.
• Provide accurate information regarding orders, billing, and other account management tasks.
• Demonstrate empathy and understanding in all customer interactions.
• Document customer interactions and follow up as necessary to ensure satisfaction.
• Collaborate with team members and leadership to improve customer experience.
Education and Experience - Customer Service Representative / Customer Care Agent
Qualifications:
• Excellent communication and interpersonal skills.
• Continuous learner mindset.
• Strong problem-solving abilities and attention to detail.
• Ability to work in a fast-paced environment.
• Previous customer service experience is preferred but not required.
Benefits and Pay - Customer Service Representative / Customer Care Agent
Starting Pay: $17/hour
Location: Remote
Benefits Available on Day One Include:
• Medical insurance
• Dental insurance
• Vision insurance
• Tuition assistance
• 401k and Pension
• Many more!
Ready to Take the Next Step?
This is more than just a job—it’s a chance to build a career with a company that cares about you. If you’re looking for a place where you can grow, make an impact, and be rewarded for your hard work, AEP is the place for you.
Apply today and let’s power a brighter future together!
About InnoSource
InnoSource has been Putting Passion to Work for over 25 years. We care about our associates and our clients, and we aim to deliver for both. This means connecting each individual with the best long-term career fit based on unique skills and needs, and guiding you through the process along the way.
Pre-Employment Checks
As part of our hiring process, InnoSource may obtain a background check (known as a "Consumer Report") from a Consumer Reporting Agency. This report will include a criminal records check and may also include verification of your Social Security number, driving record, education and/or employment history, credit history, or other background information. A drug and/or nicotine screen may also be required.
Customer Service Representative / Customer Service Representative / CSR / CSR / CSR / Call Center Representative / Call Center Representative / Call Center Representative
By “Submitting” this application/form you are opting-in/signing up for texts, you consent to receive communication via text messages from InnoSource, Inc. at the number provided, including messages sent by an auto dialer. Message and data rates may apply. Message frequency varies. Privacy Policy and Terms.
Equal Opportunity Employer - Age/Race/Color/Sex/Sexual Orientation/Gender Identity/Disability/Veteran
CID628
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Apply To this Job
Must be located within 60 miles of Shreveport, LA
American Electric Power (AEP) is one of the largest electric utilities in the U.S. We are growing and we want YOU to grow with us! We are partnered with InnoSource to offer direct-hire, remote positions-you will become an AEP employee on Day One!
Are you a compassionate people-person who thrives on connecting with customers and resolving their issues with empathy? If so, we want to talk to you! As a Customer Operations Associate, you will play a crucial role in delivering exceptional service to our customers, ensuring their needs are met with care and efficiency.
Key Responsibilities - Customer Service Representative / Customer Care Agent
Key Responsibilities:
• Interact with customers via phone to assist with inquiries and resolve issues.
• Provide accurate information regarding orders, billing, and other account management tasks.
• Demonstrate empathy and understanding in all customer interactions.
• Document customer interactions and follow up as necessary to ensure satisfaction.
• Collaborate with team members and leadership to improve customer experience.
Education and Experience - Customer Service Representative / Customer Care Agent
Qualifications:
• Excellent communication and interpersonal skills.
• Continuous learner mindset.
• Strong problem-solving abilities and attention to detail.
• Ability to work in a fast-paced environment.
• Previous customer service experience is preferred but not required.
Benefits and Pay - Customer Service Representative / Customer Care Agent
Starting Pay: $17/hour
Location: Remote
Benefits Available on Day One Include:
• Medical insurance
• Dental insurance
• Vision insurance
• Tuition assistance
• 401k and Pension
• Many more!
Ready to Take the Next Step?
This is more than just a job—it’s a chance to build a career with a company that cares about you. If you’re looking for a place where you can grow, make an impact, and be rewarded for your hard work, AEP is the place for you.
Apply today and let’s power a brighter future together!
About InnoSource
InnoSource has been Putting Passion to Work for over 25 years. We care about our associates and our clients, and we aim to deliver for both. This means connecting each individual with the best long-term career fit based on unique skills and needs, and guiding you through the process along the way.
Pre-Employment Checks
As part of our hiring process, InnoSource may obtain a background check (known as a "Consumer Report") from a Consumer Reporting Agency. This report will include a criminal records check and may also include verification of your Social Security number, driving record, education and/or employment history, credit history, or other background information. A drug and/or nicotine screen may also be required.
Customer Service Representative / Customer Service Representative / CSR / CSR / CSR / Call Center Representative / Call Center Representative / Call Center Representative
By “Submitting” this application/form you are opting-in/signing up for texts, you consent to receive communication via text messages from InnoSource, Inc. at the number provided, including messages sent by an auto dialer. Message and data rates may apply. Message frequency varies. Privacy Policy and Terms.
Equal Opportunity Employer - Age/Race/Color/Sex/Sexual Orientation/Gender Identity/Disability/Veteran
CID628
Apply tot his job
Apply To this Job