Customer Service Rep in Jersey City, NJ

Remote Full-time
Job title: Customer Service Rep in Jersey City, NJ at Excel Temporary Service

Company: Excel Temporary Service

Job description: Customer Service RepresentativeWe are looking for a Customer Service Representative to join our team. The ideal candidate will be responsible for providing exceptional customer service to our clients. This role involves answering customer inquiries, resolving issues, and ensuring customer satisfaction.Responsibilities:

Responding to customer inquiries via phone, email, and chat
Resolving customer complaints in a professional manner
Processing orders, returns, and exchanges
Providing product information and recommendations
Maintaining a high level of customer satisfaction
Requirements:

Excellent communication and interpersonal skills
Ability to multitask and prioritize in a fast-paced environment
Strong problem-solving skills
Previous customer service experience is a plus
Proficiency in Microsoft Office and CRM software
If you are passionate about providing top-notch customer service and have a can-do attitude, we would love to hear from you.

Expected salary:

Location: Jersey City, NJ

Job date: Thu, 10 Apr 2025 22:57:28 GMT

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